Experience

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  Starr Insurance Companies

  • Greater New York City Area

  • Assistant Vice President TPA Services

    • Feb 2018 - Present
    • Greater New York City Area

    • Manage TPA Claim Service Agreements while effectively and proactively communicating updates, risks and analysis to all affected parties.• Conduct regular stewardship meetings with TPA partners to ensure that all parties are meeting the requirements of the Claim Service Agreements.• Use professi...

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  AIG

  • United States
  • Insurance
  • 700 & Above Employee

  • Assistant Vice President

    • Jan 2007 - Dec 2016

    • Founded the Loss Process Integration Unit designed to address discrepancies in Financial, Actuarial, and Claims departmental results and identify gaps in related system architecture increasing efficiencies and improving the accuracy of operating results. • Responsible for the review, analysis, and ultimate approval of Third-Party Administrator (TPA) data submissions from approximately 40 TPAs through oversight of the Data Management Unit. • Managed and approved approximately $1B of cash disbursements annually to approximately 60 TPAs, including monthly reconciliations, loss advances, inception to date corrections, funding requirements, and escrow determination through oversight of the Fusion Cash Unit. • Optimized customer service by providing first point of contact to approximately 60 TPAs on items including coverage issues, file transfers, claims service agreements, notice of coverage, renewal and inception notices, as well as negotiating and authorizing any exceptions to established TPA processes through oversight of the Vendor Management Unit. • Responsible for TPA Financial Audits including review of internal controls, claims systems, check registers, bank statements, and validation of escrow balances and policy details. • Developed a process for validating the pricing of Loss Portfolio Transfers and Captive Commutations through a combination of financial analysis and claims reconciliations.• Subject matter expert on loss sensitive claims and accounting processes on corporate Financial Transformation project designed to streamline workflows and strengthen financial controls.• Subject matter expert on program structure, accounting, and cash transactions with regards to loss sensitive insurance products and excess layer capping routines.• Increased efficiencies and improved customer service by eliminating the need for multiple billing, accounting, and cash processes for internal and external TPAs through leadership role in the TPAIR Project Team.

  • Senior Director

    • Mar 2000 - Jan 2007

    • Improved timeliness and quality of the loss sensitive financial closings, development of closing schedules, preparation of financial statements, and related analysis including approval journal entries and related support.• Produced and developed pre-closing reports for review by Operations, Actuarial, and Finance. • Developed an accounting database to track and consolidate manual journal entries, and assist in reconciliations.• Responsible for producing General Ledger to Sub-Ledger reconciliations and related analysis.• Managed both the Loss Billing Unit and the TPA Cash Unit of representing approximately $1B cash flow annually. • Contributed to the identification and design of Sarbanes Oxley key controls and risk control matrix.• Contributed to the development of TPAIR, automating previously segregated loss processes, including billing, accounting, and cash operations.

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  GAB Robins

  • Parsippany, NJ

  • Customer Accounting Manager

    • 1985 - 2000
    • Parsippany, NJ

    • Managed collections, cash flow, revenue distribution, and related systems. • Served as Credit Manager and worked with Sales and Operations to implement new business. • Developed and analyzed Corporate Budget to identify trends and identify discrepancies.• Developed Service Fee pricing models.