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Craig Hermes is a seasoned professional with extensive experience in leadership, management, and marketing. He has held various roles, including Owner at SitStay San Francisco, Front Office Associate at Cloud’s Rest Healing Center, and Manager of Fulfillment at Metro Hotel San Francisco. Craig has also worked in marketing, managing teams and developing strategies for companies like Virgin Entertainment Group and Sports Basement Presidio. He holds a Bachelor of Arts degree in Journalism and Communications Studies from the University of Massachusetts, Amherst.

Experience

    • Owner
      • 2016 - Present

      •Full service in home pet sitting and dog/cat/bird/turtle/rodent care services •All levels of care for animals in home, with specialized service with Senior and hospice animals.

  • Cloud’s Rest Healing Center
    • San Francisco, California, United States
    • Front Office Associate
      • 2014 - 2016
      • San Francisco, California, United States

      • Managed front office of chiropractic and acupuncture clinic• All aspects of customer service, patient scheduling, medical insurance coding and insurance records submissions.

  • AEG Worldwide Zazzle/Bay 2 Breakers
    • San Francisco, California, United States
    • Manager of Fulfillment
      • 2011 - 2011
      • San Francisco, California, United States

      • Remotely managed a sales team located in Los Angeles and the “Runner’s Challenge Group Discounting Program” from my location in San Francisco.• Acted as liaison between Active.com On Line Registration, Catapult Data Race Runner Assignment Management, Race Central Timing Company and Accurate Mai...

  • Metro Hotel San Francisco
    • San Francisco, California, United States
    • General Manager
      • 2007 - 2010
      • San Francisco, California, United States

      • Responsible for all aspects of business including systems development, staff training, IT and phone system upgrade, branding, web, logo, and collateral design, customer service, and cost efficiencies.• Implemented and oversaw major renovations and conversion to becoming a green business.•Develo...

  • Amoeba Music
    • San Francisco, California, United States
    • Cashier Manager
      • 2005 - 2007
      • San Francisco, California, United States

      • Responsible for all opening and closing procedure including reconciling, banking, data maintenance and supervision.• Successful staff training, management and retention in an historically high turnover area of the business.

  • Event 360/Breast Cancer 3Day
    • San Francisco, California, United States
    • Crew Director
      • 2004 - 2004
      • San Francisco, California, United States

      • Responsible for the recruitment, orientation, training, and retention of the 350 allvolunteer crew which provided the operational/functional backbone to the three day-,sixty mile- journey to raise funds for the Susan G. Komen Breast Cancer Foundation.• Identified and secured vital medical partn...

  • Sports Basement Presidio
    • San Francisco, California, United States
    • Manager
      • 2003 - 2004
      • San Francisco, California, United States

      • Provided recruitment, leadership, training, and structure for a successful opening of an 80,000 square foot flagship store with a staff of 50.• Responsible for all opening and closing procedure including reconciling, banking, data maintenance, scheduling, supervision, reviews.• Wrote all market...

  • San Francisco AIDS Foundation
    • San Francisco, California, United States
    • Associate Director AIDS/LifeCycle
      • 2002 - 2002
      • San Francisco, California, United States

      San Francisco AIDS Foundation Associate Director, AIDS/LifeCycle• Responsible for the fast track creation, development and leadership of the inaugural year of AIDS/LifeCycle• Managed all phases of project from planning to implementation, resulting in a successful multi-day biking trip to raise fu...

  • Pallotta TeamWorks/California AIDSRide 8
    • San Francisco, California, United States
    • Team Leader/Rider Representative
      • 2001 - 2002
      • San Francisco, California, United States

      • Oversaw daily office and support team operations. Recruited, trained, and supervised staff of eight; performed periodic evaluations and offered coaching opportunities.• Partnered with VP Synergy to ensure event goals were met and programs properly initiated.• Coordinated with marketing team in ...

  • Virgin Entertainment Group
    • Los Angeles, California, United States
    • Director of Music Marketing
      • 1995 - 2000
      • Los Angeles, California, United States

      • Developed national marketing strategy and managed staff in implementation of advertising,marketing, incentive, and branding plans. Responsible for the marketing and promotion of$85 million dollars of $120 million dollar business.• Created and sold national advertising packages; wrote radio and ...

    • Shift Manager
      • Feb 1993 - Sep 1994

      Rose from role of minimum wage cashier to level of Shift Manager after two months of employment. The role of Shift

    • Subscription Manager
      • Jan 1988 - May 1990

      Managed subscriber accounts, patron requests and returns, and subscription renewals for a Tony Award winning regional theatre with an 85 % subcribed audience base.

Education

  • 1980 - 1984
    University of Massachusetts, Amherst

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Management Consulting.”

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