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Craig Borbely is a seasoned executive with extensive experience in sales, operations, and management. He has held various leadership positions in companies such as Thrive Companies, Professional Placement Services, Koval Custom Designs, Integrated Service Management, LLC, Abercrombie & Fitch, and Geauga Lake/Six Flags Worlds of Adventure. Craig has a strong background in strategic operations, sales leadership, and team management. He holds a Bachelor of Business Administration degree from DeVry University and has also attended Kent State University.

Experience

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Vice President - Community Experience (Start-Ups)
      • Dec 2021 - Present

    • Director of Community Experience
      • Jun 2020 - Present

    • Sales and Operations Manager
      • May 2019 - Jun 2020
      • Solon, OH

      Successfully manage the Sales and Recruiting teams for our Solon Office Headquarters. Increased sales in the past eight (8) months by utilizing a consultative sales approach targeting new industries and utilizing my personal and professional network. Created and implemented new business processes that have improved KPI metrics and increased efficiency.

  • Koval Custom Designs
    • Cleveland/Akron, Ohio Area
    • Operations and Sales Manager
      • May 2016 - Mar 2019
      • Cleveland/Akron, Ohio Area

      Provide strategic guidance and support for the company, creating and implementing corporate identity, social media marketing, Google Ads marketing and developing community relationships. Implemented Square POS system to manage inventory and better monitor sales.

    • National Operations Manager - Reporting to CEO
      • Oct 2003 - Apr 2015
      • Dulles, VA

      Increased sales between 2007 and 2010 by 326% from $7.5 million to $32 million personally closing Commercial Real Estate entities such as Federal Realty Investment Trust and RK Centers. Retail clients including Home Depot, Sears Holding Co, PetSmart, Regis Corporation and Cricket Wireless; and large national scale clients such as FirstGroup America (Greyhound) and Western Dental.Provided strategic operations and sales leadership, direction and support for an organization with approximately 530 personnel and over 16,000 contractors nationwide. Managed the Operations, Software Development, Client Management and Vendor Compliance Departments. Accountable for coaching and developing 15-20 direct reports with full P&L responsibility.Served as primary source for strategy, guidance, recommendations and solutions in the development of ISM’s proprietary, cloud-based work order and procurement management system which is the backbone of the company’s operations. Successfully transitioned corporate operations from a labor-intensive operation to an automated technology organization, significantly reducing overhead and soft costs by $1.6 million and optimizing existing resources. These advances in technology opened the door for value proposition sales. Led, managed, and successfully completed all sales initiatives, implementations and onboarding for new clients across varying industries, ranging in size from 50 to 480 employees. Utilizing best practice project planning, served as the main point of contact for all customers to ensure client satisfaction and retention.

  • Abercrombie & Fitch
    • Tyson's Corner, VA
    • Regional Recruiter/Store Manager
      • Jun 2002 - Sep 2003
      • Tyson's Corner, VA

      Recruited, trained, and supervised staff of 45 brand representatives at one of the highest volume stores in the company grossing over $4.6 million in annual sales. Also responsible for talent acquisition of models and store management for the 20+ stores in the Mid-Atlantic region.

    • Department Manager
      • May 1994 - May 2002

      Supervised 24 retail and pay-to-play units and over 30 Unit Managers throughout the amusement park which included gift shops, rentals, coaster photo booths, go-karts, rock climbing wall and Sling Shot ride. Was also responsible for the training of employees, budgets and purchasing. This was a seasonal position from 1994 through 2002. Promoted to Assistant Unit Manager in 1994 at 17 years old. Received three additional promotions throughout my tenure up to Department Manager (Seasonal) from 1999-2002.

Education

  • 1998 - 2002
    DeVry University
    Bachelor of Business Administration - BBA, Business Information Systems
  • 1995 - 1998
    Kent State University
    N/A, Business Management

Suggested Services

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Industry Focus. “Management Consulting”

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