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Courtney Kelley profile image

Courtney Kelley

Premium Guest Experience Manager at Birmingham-Jefferson Convention Complex (BJCC)
Intro Book
Hospitality and sports management expert with 2+ years of experience in customer service and bookkeeping.
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Location
Birmingham, Alabama, United States, US
Skills
  • Bookkeeping
  • Sports Management
  • Hospitality Industry
  • Microsoft Office
  • Customer Service
  • Show all
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Bio

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Courtney Kelley is a seasoned hospitality professional with expertise in sports management, bookkeeping, and customer service. She has held various roles in the sports industry, including Premium Guest Experience Manager at the Birmingham-Jefferson Convention Complex (BJCC) and Hospitality Manager at REVELxp. Courtney holds a Master's degree in Sport and Fitness Administration/Management from East Tennessee State University and a Bachelor's degree in Sports Management from the University of Tennessee, Knoxville.

Experience

  • Birmingham-Jefferson Convention Complex (BJCC)
    • Birmingham, Alabama, United States
    • Premium Guest Experience Manager
      • Apr 2022 - Present
      • Birmingham, Alabama, United States

  • REVELxp
    • Birmingham, Alabama, United States
    • Hospitality Manager - Protective Stadium
      • Jul 2021 - Apr 2022
      • Birmingham, Alabama, United States

  • The Colonnade Group
    • United States
    • Spectator Sports
    • 1 - 100 Employee
    • Assistant Director of Tennessee Athletics Hospitality
      • Dec 2018 - Jul 2021

    • Tennessee Athletics Hospitality Intern
      • Jul 2017 - Dec 2018

    • Tennessee Athletics Hospitality Suite Ambassador
      • Apr 2015 - Jul 2017

  • All Things Electrical, Inc.
    • Knoxville, Tennessee
    • Bookkeeper
      • May 2014 - Jul 2019
      • Knoxville, Tennessee

  • Tennessee Smokies Baseball
    • Rally Crew Member/Host
      • Mar 2018 - Jun 2018

  • Key Club
    • Tennessee and Kentucky
    • Lieutenant Governor
      • Jan 2012 - Jan 2013
      • Tennessee and Kentucky

Education

  • 2018 - 2020
    East Tennessee State University
    Master's degree, Sport and Fitness Administration/Management
  • 2016 - 2018
    University of Tennessee, Knoxville
    Bachelor's degree, Sports Management
  • 2013 - 2016
    Pellissippi State Community College
    Associate of Science (A.S.), Accounting

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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