Experience

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  ANZ Worldline Payment Solutions

  • Melbourne, Victoria, Australia

  • Vendor Manager

    • Apr 2022 - Present
    • Melbourne, Victoria, Australia

• 

  ANZ

  • Melbourne, Victoria, Australia

  • Vendor Manager

    • May 2021 - Mar 2022
    • Melbourne, Victoria, Australia

• 

  KPMG

  • Melbourne, Australia

  • Research and Information Lead

    • Jul 2017 - Apr 2020
    • Melbourne, Australia

    Managed a team of information professionals providing desktop research support to over 6000 consultants nationally, while continuously balancing demand for data against costs. Managed relationships and contracts for 50 external content suppliers, each with varying licensing arrangements requiring legal compliance.

• 

  Australia Post

  • Melbourne, Australia

  • Manager- Knowledge & Research/Voice of Customer

    • Jan 2010 - Jun 2017
    • Melbourne, Australia

    Created a team of market, customer and competitor insights analysts who provide vital knowledge and data to senior decision makers.Successfully managing the move to digital information resources from a traditional corporate library.Providing an opportunity for major corporate and government customers to have their voices heard and then appropriate actions taken to improve their experiences.

• 

  Macquarie Capital Ltd

  • Melbourne, Australia

  • Global Information Services Manager

    • Feb 1988 - Mar 2009
    • Melbourne, Australia

    Built a global team of information specialists able to respond quickly to the challenging demands of corporate advisers. Managing information vendors and their moving feast of online resources relevant to the needs of the organisation.