Experience

• 

  Toys"R"Us

  • Pleasant Hill, Ca

  • Customer Service/cashier

    • Dec 2016 - Jan 2017
    • Pleasant Hill, Ca

    Accept cash, credit cards, checks from customers; give change and receipt. answer questions about currant sales/specials and returns.

• 

  Jack in the Box

  • Walnut Creek, Ca.

  • cashier/customer service

    • Oct 2015 - Jun 2016
    • Walnut Creek, Ca.

    receive cash, credit cards, checks from customers and give change. balance register. answer questions about the menu, prices, ingredients and calories. keep area clean.

• 

  Java Dave's Coffee & Cafe

  • 2121#A Loveridge Rd., Pittsburg, Ca. 94565

  • Managerial Hostess and Customer Service

    • Apr 2011 - Jan 2014
    • 2121#A Loveridge Rd., Pittsburg, Ca. 94565

    Determine and formulate policies and provide overall direction of staff within guidelines of a franchise governing body. Plan, direct and coordinate operational activities at managerial level with the help of subordinates and staff members. Customer service, meet and greet customers. Make coffee daily and prepare light meals, ie. sandwiches, soups and salads. Take food orders, cashiering and payroll.

• 

  City and County of San Francisco - Human Services Agency

  • 170 Otis St., San Francisco, Ca 94103

  • 2903/2905 Eligibility Worker, 9702/9793 Employ&Train Spec I&II

    • Jan 1980 - Feb 2002
    • 170 Otis St., San Francisco, Ca 94103

    Interview applicants, explained government regulations and procedures, handled intakes and data entry. Case management of moving families from Welfare-to-Work. Responsible for determining eligibility for social services, ancillary services, renewing cases, and troubleshooting. Government assistance for social security applicants requiring fieldwork in hospital with medi-cal and long term care patients.