Bio
Credentials
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Universal Refrigeration License
EPAJul, 1995- Apr, 2026 -
Third Class Boilers License
National Institute for the niform Licensing of Power EngineersJan, 2013- Apr, 2026
Experience
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Pfizer
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Portage, Michigan
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Maintenance Enabler
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Oct 2016 - Present
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Portage, Michigan
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United States
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Utilities
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700 & Above Employee
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Facilities Field Leader
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Jan 2008 - Jun 2012
Daily guidance of six maintenance personnel, department budgeting, employee evaluations, goal setting, training, vendor negotiations, facility HVAC and maintenance, security, grounds maintenance and supervision of construction projects.
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Work & Resourse Analyst
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May 2004 - Jan 2008
Analyze and allocate resource needs for major electrical infrastructure improvements
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Customer Energy Specialist
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Nov 1999 - May 2004
Design of primary line extensions and electrical/gas services; underground electrical inspections; project coordination, electrical primary design for CATV and cell towers; Dispatch back up.
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Kellogg Community College
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Battle Creek Michigan
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Customer Service Center Manager
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Mar 1997 - Nov 1999
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Battle Creek Michigan
Daily direction of personnel providing service for all types of payment related services to the college; coordinate account receivables; and perform accounting functions to support the financial operation of the college.
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The Kellogg Company
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Battle Creek Michigan
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ACD Team Leader/Business Support Leader/World Wide Quality Technician
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May 1994 - Feb 1997
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Battle Creek Michigan
Daily administration of the electronic add, change, delete (ACD) system; process service requests, database management/troubleshooting; report building; survey analysis; follow up and coordinate the efforts of the service provider teams.Daily guidance of the WKKI Help Desk personnel; developed and initiated help desk policies/procedures; personal computer software/hardware diagnostic repair and upgrade; problem troubleshooting; and service satisfaction follow up with the user.Spreadsheet development/data input; inventory controls; cereal testing, report writing; and shipping/receiving.
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State Farm
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Marshall Michigan
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Facilities Maintenance Supervisor
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Oct 1987 - May 1994
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Marshall Michigan
Daily supervision of fifteen maintenance personnel, department budgeting, employee evaluations, goal setting, training, vendor negotiations, facility HVAC/maintenance, security, grounds maintenance and supervision of construction projects.
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Engineering Sales Company
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Farmington Hills Michigan
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Technical Design Application Engineer, Parts Manager, Assistant Warehouse Manager
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Sep 1985 - Oct 1987
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Farmington Hills Michigan
HVAC system troubleshooting; wiring diagram design; inventory control; counter sales; inventory control; ordering; shipping/receiving.
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McQuern & Rolfe Heating & Air Conditioning
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Battle Creek Michigan
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Service Technician
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May 1978 - Oct 1984
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Battle Creek Michigan
Service and installation of residential and light commercial HVAC equipment
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Education
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2003 - 2005Spring Arbor University
Master's degree, Organizational Leadership -
1994 - 1996Kellogg Community College
Associate of Science (A.S.), Computer Applications/Computer Programming -
1978 - 1980Ferris State University
Bachelor's degree, Business Administration and Management, General -
1976 - 1978Ferris State University
Associate of Science (A.S.), Heating, Ventilation, Air Conditioning and Refrigeration Engineering Technology/Technician
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