Experience

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  Optum RX

  • Cypress, California

  • Project Manager

    • Feb 2013 - Jan 2021
    • Cypress, California

    Manage projects, create job aids, metric tracking, monthly department reporting,

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  Yusen Logistics (Americas), Inc.

  • Long Beach, CA

  • Safety and Quality Project Manager

    • Jul 2010 - Sep 2011
    • Long Beach, CA

    Managed multi-department project plans, created action plan and delegated assignments for ISO and other company wide training. Maintained training material for Kaizen Culture class across 26 sites for approximately 1450 employees. Audited operations group and regulated compliance training and resolved issues. Managed multiple share point sites by uploading revised documents for teams to reference.• Determined training needs and organized Kaizen Culture training schedule for 26 domestic locations with 20 facilitators resulting in a 90 – 97% training compliance average.• Oversaw and tracked financial project impact for Kaizen projects to ensure projects clearly identified accurate measurement methods and followed company procedures and timelines. Provided quarterly matrix results to Corporate Management.• Audited Operations group process to ensure compliance with ISO17050 / ISO9001 and ISO14001 certification. Reduced potential audit fines and provide recommendations and follow up.• Assisted Operations group with documentation of new account training material (Job Aids, flow charts, training schedule) to ensure training was consistent and customer requirements were aligned with company business procedures.• Maintained multiple department master action plan for ISO14001 Environmental Program including Evacuation Plan for 4 facilities, logging issues, responsible parties assignments, due dates and follow up through completion, measured by a successful Certification. • Managed Docbase (Document Management System) clean up project for NYK to Yusen Merger. Reduced current documents by 28%. Revised and published Standard Operating Procedures by deadline allowing sales team to provide to potential clients. Tested new software and provided enhancement requests to software company for implementation.

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  Pioneer Electronics

  • Long Beach, CA

  • Manager Sales Support

    • Mar 1982 - Feb 2009
    • Long Beach, CA

    Reviewed and analyzed organizational business processes, particularly regarding pricing, sales, marketing and e-commerce (ROE: remote order entry and B2B) Business owner of JSOX for all processes, including pricing, order entry, sales, returns and price and program protection. quarterly JSOX audits. Monitored and compared all pricing conditions entered in SAP with published Sound Advices Maintained Remote Order Entry security levels and territory realignment for internal and external sales representatives employees.Facilitated seamless SAP transition from Control System. Designed and implemented HEAT System