Bio
Experience
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Vision Solutions AR
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York, Pennsylvania, United States
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Director of Sales and Marketing
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Sep 2023 - Feb 2024
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York, Pennsylvania, United States
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MRI Software
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United States
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Senior Client Success Manager
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Jan 2019 - Nov 2022
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United States
• Conceptualized and planned the first Global Client Appreciation Day, establishing a company precedent for future client engagement• Designed and executed the Welcome Gift Program for new clients to foster relationships, resulting in stronger client onboarding scores• Developed Close the Gap mee...
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Your HomeTown Chagrin Falls
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Chagrin Falls, OH
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Executive Director
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Dec 2016 - Nov 2018
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Chagrin Falls, OH
• Increased philanthropy 30% in the first year • Executed a comprehensive rebranding of the organization• Upgraded, redesigned, and managed social media platforms• Secured donor gifts for stewardship program• Created and managed budgets, AR, AP, taxes, and payroll• Delivered six large community f...
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Healthnetwork Foundation
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Chagrin Falls, OH
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Medical Coordinator
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Dec 2015 - Dec 2016
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Chagrin Falls, OH
• Top performer managing an average of 75 open medical cases through attention to detail, problem solving, and strong relationships with medical providers • Member of Microsoft Dynamics CRM upgrade and implementation committee• Built relationships with the nation’s top hospitals and high net wort...
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Hughes Associates, Inc.
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Chagrin Falls, OH
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Office Administrator
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Apr 2007 - Dec 2011
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Chagrin Falls, OH
• Directed account management• Supervised client communication• Instituted process improvements• Developed, coordinated, and communicated benefits to attract, hire, and retain top talent• Successfully sold business to national fire protection firm
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Firesafety Solutions, Inc.
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Chagrin Falls, OH
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Co-Owner, Director of Operations
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Feb 2000 - Mar 2007
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Chagrin Falls, OH
• Co-founder of Northeast Ohio’s first independent fire protection consulting firm• Managed operations and ensured regulatory compliance• Developed, coordinated, and communicated benefits to attract, hire, and retain top talent• Successfully sold business to national fire protection firm
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Education
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2009 - 2013John Carroll University
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1987 - 1991Otterbein College
Suggested Services
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