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Connell Shade profile image

Connell Shade

Account Executive at Coldlytics
Intro Book
Sales professional with experience in account management and customer service.
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Location
Couva, Couva-Tabaquite-Talparo, Trinidad and Tobago, TT
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Bio

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Connell Shade is a seasoned sales professional with experience in account management, sales leadership, and customer service. He has a strong background in building relationships and driving business growth. Connell holds various certifications in coaching, leadership, and conflict resolution.

Credentials

  • Creating a Coaching at Scale Program
    Skillsoft
    May, 2024
    - Apr, 2026
  • Keeping Your Coachee Committed and Accountable
    Skillsoft
    May, 2024
    - Apr, 2026
  • Six Sigma and Lean: Foundations and Principles
    Skillsoft
    Mar, 2024
    - Apr, 2026
  • Six Sigma: Team Basics, Roles, and Responsibilities
    Skillsoft
    Mar, 2024
    - Apr, 2026
  • Developing Personal Accountability
    Skillsoft
    Feb, 2024
    - Apr, 2026
  • Difficult People: Strategies to Keep Everyone Working Together
    Skillsoft
    Jan, 2024
    - Apr, 2026
  • Building and Leading Successful Teams
    Skillsoft
    Dec, 2023
    - Apr, 2026
  • Trust Building through Effective Communication
    Skillsoft
    Dec, 2023
    - Apr, 2026
  • Confronting Workplace Conflict
    Skillsoft
    Nov, 2023
    - Apr, 2026
  • Resolving Workplace Conflict
    Skillsoft
    Nov, 2023
    - Apr, 2026
  • Using Business Etiquette to Increase Your Professionalism
    Skillsoft
    Nov, 2023
    - Apr, 2026
  • Basic Accounting Concepts for Non-financial Professionals
    Skillsoft
    Oct, 2023
    - Apr, 2026
  • Being a Fair and Caring Manager
    Skillsoft
    Oct, 2023
    - Apr, 2026
  • Creating, Saving & Sharing Workbooks in Excel 2016 for Windows
    Skillsoft
    Oct, 2023
    - Apr, 2026
  • Encouraging Team Communication and Collaboration
    Skillsoft
    Oct, 2023
    - Apr, 2026
  • Expert Insights on Employee Retention
    Skillsoft
    Oct, 2023
    - Apr, 2026
  • Facing Challenges as a First-time Manager
    Skillsoft
    Oct, 2023
    - Apr, 2026
  • Handling Team Conflict
    Skillsoft
    Oct, 2023
    - Apr, 2026
  • Positive Atmosphere: Establishing a Positive Work Environment
    Skillsoft
    Oct, 2023
    - Apr, 2026
  • Your Role in Workplace Diversity
    Skillsoft
    Oct, 2023
    - Apr, 2026

Experience

  • Coldlytics
    • Account Executive
      • Jun 2024 - Present

      As an Account Executive, my role focuses on cultivating new client relationships to enhance retention and loyalty. This involves managing the sales pipeline and administrative tasks in my CRM. While not primarily a customer service role, I provide technical support occasionally to ensure client satisfaction and identify opportunities for additional sales. Collaboration with teammates, effective communication with leads and clients, and recognizing chances for product expansion are key to success. I also participate in marketing activities, onboard new clients, and ensure prompt CRM updates. Maintaining a positive attitude and responsiveness in customer interactions are essential in my role.

  • iQor
    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Operations Supervisor
      • Aug 2023 - Jun 2024

    • Sales Team Lead
      • Jun 2023 - Aug 2023

    • Sales Agent
      • Sep 2022 - May 2023

  • Dairy Queen
    • Chaguanas, Trinidad and Tobago
    • Cashier
      • Jun 2022 - Jun 2022
      • Chaguanas, Trinidad and Tobago

  • IM Mastery Academy
    • Network Marketer
      • Jan 2020 - Apr 2021

  • KFC
    • Couva, Couva-Tabaquite-Talparo, Trinidad and Tobago
    • Cashier
      • Aug 2019 - Jan 2020
      • Couva, Couva-Tabaquite-Talparo, Trinidad and Tobago

Education

  • 2017 - 2019
    Couva East Secondary
    Advanced Proficiency Diploma
  • 2012 - 2017
    Couva East Secondary
    HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES
  • 2018 - 2019
    St. George’s Academy
    SAT’s
  • 2010 - 2019
    Trinity College London
    Music Theory
  • 2010 - 2019
    Trinity College London
    Violin- Practial

Suggested Services

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Industry Focus. “Marketing Services”

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