Bio
Experience
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Africa Albida Tourism ,Victoria falls Safari lodge
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Victoria Falls, Matabeleland North Province, Zimbabwe
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Resort Food and Beverage Manager
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Feb 2024 - Present
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Victoria Falls, Matabeleland North Province, Zimbabwe
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JW Marriott Savannah Plant Riverside District
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Savannah, Georgia, United States
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Food and Beverage MIT
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Nov 2022 - Nov 2023
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Savannah, Georgia, United States
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Food and Beverage Manager
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Oct 2018 - Nov 2022
Managing all F&B and day-to-day operations within budgeted guidelines and to the highest standards•Preserve excellent levels of internal and external customer service•Design exceptional menus, purchase goods and continuously make necessary improvements•Identify customers needs and respond proactively to all of their concerns•Lead F&B team by attracting, recruiting, training and appraising talented personnel•Establish targets, KPI’s, schedules, policies and procedures•Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork•Comply with all health and safety regulations•Report on management regarding sales results and productivity
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Hwange Safari Lodge
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Hwange, Matabeleland North, Zimbabwe
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Food and Beverage Manager
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Jan 2015 - Mar 2018
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Hwange, Matabeleland North, Zimbabwe
Food and beverage management training. Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards•Preserve excellent levels of internal and external customer service•Design exceptional menus, purchase goods and continuously make necessary improvements•Identify customers needs and respond proactively to all of their concerns•Lead F&B team by attracting, recruiting, training and appraising talented personnel•Establish targets, KPI’s, schedules, policies and procedures•Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork•Comply with all health and safety regulations•Report on management regarding sales results and productivity
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Holiday Inn
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Harare, Zimbabwe
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Food and Beverage Management trainee
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Dec 2012 - Oct 2015
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Harare, Zimbabwe
Food and beverage management training. Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards•Preserve excellent levels of internal and external customer service•Design exceptional menus, purchase goods and continuously make necessary improvements•Identify customers needs and respond proactively to all of their concerns•Lead F&B team by attracting, recruiting, training and appraising talented personnel•Establish targets, KPI’s, schedules, policies and procedures•Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork•Comply with all health and safety regulations•Report on management regarding sales results and productivity
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Waiter , Restaurant supervisor
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May 2006 - Feb 2011
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Education
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2009 - 2013School of Hospitality & Tourism Byo , Zimbabwe
Higher National Diploma, Tourism and Hospitality management
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