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Collins Ibe
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Hausa Native or bilingual proficiency
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Igbo Full professional proficiency
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English Full professional proficiency
- Customer Service
- Management
- Team Leadership
- Team Management
- Customer Satisfaction
- Show all
Bio
Credentials
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Management Program
IWG plcSep, 2023- May, 2026 -
Coaching Skills for Leaders and Managers
LinkedInSep, 2022- May, 2026 -
Project Management Professional
Ritetrac Consulting Nigeria LimitedOct, 2016- May, 2026 -
HSE GENERAL
BEORIGJul, 2016- May, 2026 -
Passion For Service
EDGEECUTIONMay, 2016- May, 2026 -
Emotional Intelligence
PPCAJul, 2015- May, 2026 -
Customer Care Essentials
Toms AssociateJan, 2014- May, 2026 -
Excellent Report and Proposal Writing Skills
Toms AssociatesJul, 2013- May, 2026 -
Personal Effectiveness
PPCAJan, 2013- May, 2026 -
Nigeria institute of Management
NIM
Experience
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Luxembourg
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Facilities Services
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700 & Above Employee
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Community Sales Manager
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Oct 2021 - Present
● Develop and implement sales and marketing plans. This includes setting sales goals,identifying target markets, and developing marketing materials.● Manage and train a team of sales agents. This includes providing them with thenecessary training and support to sell Office and Virtual Products effectively.● Qualify leads and generate sales. This involves meeting with potential buyers,answering their questions, and showing them homes.● Negotiate contracts and close sales. This includes working with prospects andbrokers/agents to finalize the subscription for office usage.● Manage the sales process from start to finish. This includes tracking leads, schedulingappointments, and processing paperwork.● Maintain relationships with real estate agents. This is important for generating referralsand ensuring that the IWG is well represented in the marketplace.● Stay up-to-date on market trends. This is important for making informed decisionsabout pricing, marketing, and sales strategies.● Resolve customer issues and complaints. This is important for maintaining a positivereputation for the community.● Contribute to the overall success of the community. This includes participating incommunity events and activities.
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Community Manager
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Oct 2020 - Sep 2021
● Ensure effective day to day operation of the Port - Harcourt office and its clientele.● Assist walk-in prospects looking for Executive Office Space.● Perform cost-benefit and needs analysis of existing/potential customers to meet their needs● Onboarding of new customers.● Manage invoice processing, purchase orders, payment transactions and credit memos.● Resolve client complaints while increasing client retention by handling escalation emphatically.● Train incoming staff on policies and procedures.● Negotiating with clients and vendors for execution of projects.
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Community Associate
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Oct 2012 - Sep 2020
Marketing and Sale of IWG's products and services (Offices, Meeting Rooms, VO, Telephone and MailBox handling)Sign up new clienteles.Onboarding for New Clients.Client Retention.Manage and coordinate communication with management of different levels for execution and attainment of Groups Objective.Manage computer-based record keeping systems.
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Globacom
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Jos, Plateau State
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Sales Representative
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Feb 2012 - Jun 2012
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Jos, Plateau State
Sales and Activation
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Macil Computers
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Rivers
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IT Support Analyst
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Jan 2007 - Jun 2007
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Rivers
Computer and Network Management.
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Education
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2014 - 2018National Open University of Nigieria
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2009 - 2011
Federal Polytechnic Bauchi
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2005 - 2008
Rivers State Polytechnic Bori
Suggested Services
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