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Colleen Macdonald is a seasoned credit manager with 34 years of experience in optimizing accounts receivable and minimizing bad debt for top companies like Saalfeld Redistribution and Crocker Fels Company. She holds a BA from the University of Cincinnati and has completed a certificate in financial accounting. Macdonald has a strong background in corporate finance, management, and customer service, with expertise in process improvement and banking. With a proven track record of maintaining excellent customer relations and driving sales objectives, Macdonald is a skilled professional with a unique blend of technical and interpersonal skills.

Experience

    • Credit Manager North America
      • Apr 1990 - Present

      Saalfeld Group Credit manager- North America Managing assets by optimizing the turnover of accounts receivable and minimizing bad debt while supporting sales objectives. Analyze information received on new customers and establish credit limits that relate to the amount and degree of risk involved. Review existing 3500 accounts yearly or when needed for credit increase or decrease. Maintain DSO at 28 days and bad debt expense below 0.09% on approx $240million in yearly sales. Train and develop current staff or new employees for daily operations in credit/collections. Attend monthly meetings with local NACM - Groups. Work closely with sales/customer service to maintain excellent customer relations and stay customer focused. Generate month end reports and send to VP Finance/ Sales Managers.

  • Crocker Fels Company
    • Gest & Dalton St Cincinnati, Ohio
    • Credit Manager
      • Jan 1976 - Mar 1989
      • Gest & Dalton St Cincinnati, Ohio

      Credit Manager for Crocker Fels Company Posted daily cash applications onto accounts/ worked disputes, contracts, rebates and marketing allowances and collection calls on 3200 active accounts. Trained new employee's and maintained all records for record retention. Worked closely with Pharmacist and ordered drugs from The Hale Justice Company for controled substances C4 drugs and maintained the inventory and record keeping for these narcotics.Tracked and recorded consignment inventory for Sister's of Mercy Hospitals (St. Francis, St. George, St. Elizabeth) Hospitals for injectables. Obtained my Medical Licenses for Orthodic Equipment for fittings of truses and prosthesis of artificial limbs and breast prothesis.

Education

  • 2004 - 2004
    Omega Performance Corporation
    Certificate of completion Sept 9, 2004, Financial Accounting for Lenders / Accounting and Finance
  • 1998 - 1998
    Orthopedic Therapeutic School (OTC)
    certificate, OTC equipment/braces
  • 1971 - 1976
    University of Cincinnati
    Bachelor of Arts (BA), Art/Art Studies, General

Suggested Services

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Industry Focus. “Financial Services”

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