Experience

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  Update Legal

  • Greater Boston Area

  • Document Review Coordinator

    • Dec 2016 - Feb 2017
    • Greater Boston Area

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  Beacon Hill Staffing Group

  • Woburn, MA

  • Document Review Coordinator

    • Apr 2016 - Oct 2016
    • Woburn, MA

    Responsible for determining importance of high level documents for importance in a pending litigation matter. Required system knowledge and experience with Relativity and Clarvergence databases.

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  ARCON Corporation

  • Waltham, MA

  • Human Resource Director/Office Manager/Security Officer

    • Mar 2005 - Nov 2014
    • Waltham, MA

    Manager of HR functions including training, employee relations, developing manuals, compliance, safety, harassment investigations, onboarding, outboarding, exit interviews. Administered all benefit programs; medical, dental, 401k, life insurances, accident insurance and coordinate roll-out of annual employee plans, ensuring smooth conversions. Overhauled existing benefit programs, expanded offerings, and upgraded provider quality while reducing overall costs to company annually. Aggressively negotiated health plans premiums resulting in over average increases of approximately 3% annually. Ensure all new employees provide necessary documentation in compliance with state and federal laws and company requirements, through the initial orientation process. Responsible for improvement of HR department, emphasis on enhancing employee morale. Security Officer for ARCON, maintaining reporting and accuracy of all security clearances.

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  Bank of Boston/EquiServe (now known as Computershare)

  • Canton, MA

  • Client Relationship Manager

    • Jan 1987 - Jun 1998
    • Canton, MA

    Senior Account Manager responsible for the effective management of 50+ top client relationships (representing $1 million in revenue) by serving as a liaison between the client (working with senior officers at each company), and the EquiServe operational departments. Ensured client satisfaction through timely and efficient service by serving as a focal point for all inquiries. Provided expert guidance and direction in the execution and coordination of company events such as mergers, acquisitions, stock splits, shareholder mailings, annual shareholder meetings, dividend disbursements, and shareholder buyback programs. Communicated through check point meetings to EquiServe operations departments on all client requests and followed through to ensure accurate completion of client events. Ensured solutions were implemented and apprised clients of resolutions. Represented EquiServe as Inspector of Election at shareholder meetings; presided at public offerings. Coordinated with clients to ascertain customer satisfaction and to strengthen relationships. Proactively worked with clients to review additional EquiServe services available, and proposed new ideas. Personally exceeded revenue goal each year in selling additional services.