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Cole Mcdonald profile image

Cole Mcdonald

Technical Support Engineer at Netgain Technology, LLC
Intro Book
Seasoned professional with 21 years of experience in film production, video production, archaeology, and IT.
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Location
Sauk Rapids, Minnesota, United States, US
Languages
  • English Native or bilingual proficiency
Skills
  • Film Production
  • Video Production
  • Video Editing
  • Film
  • Mac
  • Show all
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Bio

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Cole Mcdonald is a seasoned professional with 21 years of experience in various fields including film production, video production, archaeology, and IT. He has worked as a Technical Support Engineer, Moderator, Ringmaster, Producer/Director, DevOps Developer, and more. Cole holds a Bachelor's degree in Archeology/Film Studies and certifications from LogicMonitor and Microsoft.

Credentials

  • LogicMonitor Certified Associate
    LogicMonitor
    May, 2022
    - Apr, 2026
  • LogicMonitor Certified Implementer
    LogicMonitor
    May, 2022
    - Apr, 2026
  • LogicMonitor Certified Professional
    LogicMonitor
    Mar, 2022
    - Apr, 2026
  • Microsoft Azure Architecht 50-734
    Microsoft
    Nov, 2017
    - Apr, 2026

Experience

  • Netgain Technology, LLC
    • Saint Cloud, Minnesota
    • Technical Support Engineer
      • Oct 2019 - Present
      • Saint Cloud, Minnesota

  • IndieTalk
    • NYC
    • Moderator
      • 2003 - Present
      • NYC

      An online community of independent filmmakers from just starting out to industry insiders.

  • Fencing Booth
    • Ringmaster
      • 1989 - Present

      Entertainment, Training, Safety

  • Y.A.F.I.: Underground Productions
    • Producer/Director
      • 1987 - Present

      Producer, Director, Director of Photography, Editor, Gaffer, SFX Compositor, Audio Editing, Dialog Editing, Sound Design.

  • Beyond Impact
    • Greater Minneapolis-St. Paul Area
    • Sr. Technical Analyst
      • Sep 2016 - Oct 2019
      • Greater Minneapolis-St. Paul Area

      DevOps Developer, Powershell Developer, Systems Automation, System Center Operations Manager (SCOM) administration, Windows Server Administration, Azure Engineer.

  • Beyond Impact LLC (formerly GoIWx)
    • Customer Care Specialist
      • Dec 2015 - Sep 2016

  • Marcus Theatres
    • Waite Park, MN
    • Lead Assistant Manager
      • 2011 - Dec 2015
      • Waite Park, MN

      Manage 40 direct reports. Address customer concerns. Manage Customer Experience. Daily Accounting tasks. Digital Projection. Schedule software development.

  • USDA Forest Service
    • Information Receptionist
      • May 2010 - Sep 2011

      Site Interpreter for the Hudson-Meng Bison Bonebed.

  • St. Cloud State University
    • Graduate Assistant
      • 2009 - 2010

      Inventory management and checkout

  • Sticktowhatyouknow.com
    • administrator
      • 2005 - 2009

      Community Moderator and online presence maintenance

  • Dubow
    • Machine Operator
      • Sep 2008 - Dec 2008

      Embroidery, T-shirt Printing.

  • LexisNexis (RiskWise)
    • Network Administrator
      • Jun 2000 - Dec 2006

      Managed 300 node distributed network with 99.999% uptime *Developed custom monitoring/administration applications *Developed reports on customer activity inquiries *Deployed large scale platform transition

  • St. Cloud Daily Times
    • User Support Specialist
      • Jun 1997 - Jun 2000

      Created standard computer installs for desktop parity between departments *Wrote backend content generation applications for www.sctimes.com *Wrote AI applications to pull content from the paper with no interaction

  • St. Cloud Times
    • Macintosh Support Specialist
      • 1997 - 2000

      Support and maintain user workstations. Manage Software and Font Licensing. Technical Documentation

Education

  • 2007 - 2010
    St. Cloud State University
    Bachelor's degree, Archeology / Film Studies
  • 1990 - 2010
    St. Cloud State University
    Bachelor of Arts, Anthropology, Film Studies

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