Experience

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  IoT Analytics

  • Washington, District of Columbia, United States

  • Content Manager

    • Jul 2023 - Present
    • Washington, District of Columbia, United States

    • Edit analytical products related to enterprise IoT, Industry 4.0, and related topics.• Collaborate with analysts to write blog articles related to IoT Analytics' products and white papers when partnering with other companies.• Maintain web content production calendar.• Collaborate with marketing team on SEO and social media impressions.

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  Proofed - Proofreading and Editing Services

  • United States
  • Writing and Editing
  • 400 - 500 Employee

  • Service Delivery Manager / Editorial Project Manager

    • Jan 2022 - Jun 2023

    • Onboarded and managed high-volume B2B clients (+$500k annual contract value), overseeing quality and adherence to style guides.• Trained and supervised service delivery managers and editorial staff (+45).• Clients included marketing agencies, SEO-oriented content producers, STEM/medical researchers, educational companies, financial institutions, and market analysis firms.• Coordinated with clients on production schedules, ensuring volume levels and timelines were met.• Maintained client style guides and communicated regularly with editorial teams on customer preferences and feedback.• Developed customized processes for diverse client needs, improving overall operational efficiency.• Utilized JavaScript, Apps Script, and VBA to streamline order process management.

  • Operations Team Member/Editing Expert

    • Feb 2020 - Jan 2022

    • Orchestrated B2B relationships and ensured the quality of returned products.• Trained and mentored junior copy editors.• Oversaw daily operations and document workflow.• Provided customer support, resolved issues, and maintained operations knowledge base.• Advised on the development of an in-house editing assistance tool.

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  US Army

  • Fort George G. Meade, Maryland, United States

  • Accessions Manager

    • Sep 2016 - Dec 2019
    • Fort George G. Meade, Maryland, United States

    • Recruited US Army personnel for specially managed intelligence career opportunities.• Developed and managed briefing and recruitment activities at military facilities worldwide.

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  Defense Intelligence Agency

  • Kabul, Afghanistan

  • Assistant Army Attaché

    • May 2016 - Sep 2016
    • Kabul, Afghanistan

    • Managed diplomatic relations with the Afghan Ministry of Defense and other foreign military attachés.• Published high-value intelligence reports, frequently cited in presidential, executive, and combatant command intelligence briefs.• Advised the embassy team on host nation counterterrorism affairs and Taliban offensives.• Accompanied and advised the ambassador during RESOLUTE SUPPORT briefings.• Fostered greater office coordination with the RESOLUTE SUPPORT J2 and J2X shops.• Deconflicted operations between the Defense Attaché Office and other embassy sections.• Developed security protocols to increase attaché operations within Kabul.

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  Defense Intelligence Agency

  • Sana‘a, Yemen

  • Assistant Army Attaché

    • May 2014 - May 2015
    • Sana‘a, Yemen

    • Managed diplomatic relations with the Yemeni Ministry of Defense and other foreign military attachés.• Published high-value intelligence reports, frequently cited in presidential, executive, and combatant command intelligence briefs.• Advised embassy and military leaders on host nation counterterrorism affairs.• Collected on and reported developments in the unfolding security situation following the Huthi takeover of Sana'a in late 2014.• Developed and fostered relations with host-nation security councils, foreign company security departments, and other foreign embassy security teams to maintain and share security awareness, which greatly contributed to the embassy's security assessments and departure planning.• Established non-resident attaché position in Djibouti following the evacuation of US Embassy – Sana’a in early 2015.

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  U.S. Indo-Pacific Command

  • Japan

  • Policy Analyst

    • Jun 2012 - May 2014
    • Japan

    • Collected and reported on strategic developments in the Indo-Pacific area of operations.• Liaised with interagency technical and operational support offices.

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  USSOCOM

  • Iraq

  • Senior Interrogator

    • Aug 2009 - Sep 2010
    • Iraq

    • Led a 16-person multifunctional team of interrogators, interpreters, and analysts.• Conducted over 1,000 interrogation sessions of high-value AQI/ISIS leaders.• Reviewed and edited team reports prior to publication.• Briefed joint task force leaders on key actionable intelligence.• Coordinated and led joint debriefings with host-nation military and security officials.• Awarded the Bronze Star Medal for my and my team's successes.

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  US Army

  • Fort Lewis, Washington, United States

  • Operations Management Team Specialist

    • Oct 2008 - Aug 2009
    • Fort Lewis, Washington, United States

    • Worked with company officers to establish company intelligence gathering and reporting protocols.• Scripted, coordinated, and oversaw company pre-deployment intel collection exercises.

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  US Army

  • South Korea

  • Liaison and Force Protection Officer

    • Aug 2007 - Aug 2008
    • South Korea

    • Liaised with Republic of Korea defense and security officials for intelligence sharing.• Debriefed senior US military officials.• Reported on security matters to protect US forces in the southern region of South Korea.• Provided security briefings to US Army and Navy leaders.

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  Creighton University Department of Political Science

  • Omaha, Nebraska, United States

  • Research Assistant

    • Dec 2004 - Dec 2006
    • Omaha, Nebraska, United States

    Research assistant for Dr. Terry Clark, focused on new institutionalism in former Soviet states.

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  Hudson Institute

  • Washington, District of Columbia, United States

  • Research Assistant

    • May 2006 - Jul 2006
    • Washington, District of Columbia, United States

    Research assistant for Dr. Richard Weitz, focused on central Eurasian political–military affairs.