Experience

• 

  Flylogix

  • UAV & Operations Engineer

    • Oct 2023 - Present

• 

  Marks and Spencer

  • Southampton, England, United Kingdom

  • Customer Assistant-Cafe

    • Feb 2023 - Oct 2023
    • Southampton, England, United Kingdom

    • Deliver a great shopping experience for customers, prioritizing their needs above tasks• Champion new ways of working with an open mindset and positive attitude• Complete tasks to achieve 'best in town' standards• Contribute to store sales and cost control• Work across the store to ensure tasks are done right the first time within timescales• Comprehensive knowledge of customer shopping channels• Good level of product knowledge and familiarity with store services• Up-to-date knowledge of commercial operations and brilliant basics• Good level of digital capability and proficiency in digital tools and applications• Understand customer needs and identify selling opportunities• Adapt to change effectively• Good knowledge of VM (Visual Merchandising) principles• Serve and sell across all channels effectively• Be the voice of the customer to drive continuous improvement

• 

  NEURON CAPITAL LIMITED

  • Southampton, England, United Kingdom

  • Project Secretary and Research Analyst

    • Oct 2022 - Dec 2022
    • Southampton, England, United Kingdom

    • Scheduled team meetings, provided agendas for each meeting and recorded meeting minutes to ensure productivity and maintain a smooth flow or progress of the project.• Arranged appointments with clients which were catered to the client’s availability and gauged the true essence of what the client wanted out of the project in the meetings. • Built rapport with client throughout the project by communicating mindfully and validating with the client on the project’s progress.• Developed business acumen, team working, problem solving and idea generating skills by working on a 4-week project.• Advanced client’s understanding of Net Zero models, specifically how modelling at a micro level might produce outputs that could feed into a bigger regional exercise.• Analysed the carbon footprint of a specified area and researched the environmental and economic costs of various land uses.• Collaborated with a team of students from different disciplines and created inventive ways to solve real-life business issue put forward by the client.

• 

  J Sainsbury Plc

  • Southampton, England, United Kingdom

  • Trading Assistant

    • Feb 2022 - Jun 2022
    • Southampton, England, United Kingdom

    • Addressed customers effectively day in and day out, answering enquiries and solve customer issues.• Coordinated with a close-knit team and a diverse range of colleagues to ensure the working place was fully organised.• Guided and trained junior employees to ensure that tasks were efficiently handled.• Reported regularly to management when tasks given had been completed.• Expanded interpersonal skills to motivate team to complete tasks within the timeline provided.