Experience

• 

  Agora Microfinance Zambia (AMZ)

  • Mporokoso, Northern Province, Zambia

  • Branch Manager

    • Sep 2022 - Present
    • Mporokoso, Northern Province, Zambia

    • Operations Oversight:Supervise day-to-day operations of the branch, ensuring smooth functioning and adherence to company policies and procedures.• Team Management:Manage and lead a team, including recruitment, training, performance evaluations, and fostering a positive work environment.• Client Relations:Develop and maintain strong relationships with clients, addressing their needs and ensuring high levels of customer satisfaction.• Loan Portfolio Management:Oversee the loan portfolio, including disbursements, collections, and ensuring compliance with lending regulations.• Risk Management:Assess and mitigate risks associated with lending, ensuring proper risk management practices are implemented.• Financial Management:Monitor branch finances, budgets, and expenditures to ensure alignment with organizational goals and financial targets.• Business Development:Identify opportunities for branch growth and expansion, devising and implementing strategies to increase market share and outreach.• Reporting and Documentation:Prepare accurate reports, documentation, and financial statements, providing insights and updates to higher management.• Compliance and Regulatory Adherence:Ensure compliance with regulatory requirements, laws, and industry standards, maintaining a high level of ethical and legal standards.

• 

  vision fund zambia

  • credit officer

• 

  vision fund zambia

  • kasama

  • credit officer

    • Feb 2016 - Feb 2024
    • kasama

    hard working and result oriented and God fearing

• 

  vision fund

  • kasama

  • credit officer

    • Feb 2015 - Feb 2024
    • kasama

    hard working and result oriented and God fearing