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Clesha Hawkins
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English -
- Life Insurance
- Disability Insurance
- Insurance
- Term Life Insurance
- Fixed Annuities
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Bio
Experience
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Virtual Call Center
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Cedar Rapids, Iowa Area
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Customer Service Representative
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May 2015 - Present
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Cedar Rapids, Iowa Area
take calls from home
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Transamerica Financial Life Insurance Company
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Cedar Rapids, Iowa Area
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Customner Service Analyst
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Apr 2009 - Mar 2015
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Cedar Rapids, Iowa Area
processed insurance application managed accounts customer service for agents and account managers maintained up to date knowledge of state to state laws, and products excellent communication skills with insurance agents and new business account managers out on the fieldresponded to staff and clie...
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McCloud
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Cedar Rapids, Iowa Area
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Customer Service Technician
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Oct 2004 - Apr 2009
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Cedar Rapids, Iowa Area
responsible for up to 60 to 80 incoming calls phone and cable technician trouble shooting setting tech appointments credit accounts if need be took payments customer service
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MCI Telecomm
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Cedar Rapids, Iowa Area
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Inbound Customer Service
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Jun 1995 - Oct 2004
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Cedar Rapids, Iowa Area
responsiable for up to 80 inbound calls customer service crossing trained and provided back up for other customer service reps when needed promptly responded to general inquiries from members of staff and customers via mail, email, and fax.
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Education
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1985 - 1989Whittier High School
Suggested Services
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Industry Focus. “Insurance and Risk Management”
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