Experience

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  Andaz Ottawa ByWard Market

  • Ottawa, Canada Area

  • Room Attendant

    • Aug 2016 - Present
    • Ottawa, Canada Area

    Fully active during the COVID-19 pandemic with more then 10-hr shifts, 14/13 checkouts on a daily basis as Room Attendant. I also covered other two position: the position of houseman and supervisor Inspect vacant rooms for missing items, malfunctioning equipment, or damage Report any maintenance required in the guestroom and nearby areas to managementPrepare for new guest arrivals with complete room cleaning, restocking, and complimentary suppliesMaintain rooms as per the hotel standardsHandle chemicals properly and use correct supplies for each surfaceTrain new employeesInspect the work of the housekeeping staff Follow all regulations and safety procedures

• 

  Brookstreet Hotel

  • Ottawa, Canada Area

  • Room Stylist

    • May 2016 - Aug 2016
    • Ottawa, Canada Area

    Delivered the highest level of cleanliness in guest rooms and public areasCompleted daily assignment sheets and document any mechanical problems from the guest roomsInteract with guests to promote a positive image of the propertyReported any damage, maintenance problems, safety issues, and potential hazards to management

• 

  Algonquin College

  • Canada
  • Higher Education
  • 700 & Above Employee

  • Student

    • Sep 2014 - Apr 2016

  • Customer Service - The Observatory Lounge

    • Aug 2014 - Apr 2015

    Developed highly empathetic client relationshipEarned reputation for delivering exceptional customer service during high-volume, fast-paced operationsCommunicated clearly and positively with co-workers and managementPromptly responded to general inquires from clients and staffMastered point-of-service (POS) computer systemAssisted with new employees training

• 

  Star Company

  • Romania

  • Economist/ Accountant/ Assistant Manager

    • Apr 2007 - Aug 2008
    • Romania

• 

  OMNIASIG Vienna Insurance Group

  • Romania

  • Data Entry Operator

    • Jun 2005 - Sep 2006
    • Romania

    - Received and recorded invoices, forms, records and other documents for data capture- Introduced data into computerized databases- Imported and exported data between different kinds of software - Verified accuracy and completeness of data

• 

  INSOMAR

  • Romania

  • Field Interviewer

    • Feb 2001 - May 2002
    • Romania

    Conducted data gathering activities using various methodologies/technologies to obtain statistical information as required; accurately completed and submitted all associated study and administrative materials, such as questionnaires, consent forms, cover sheets, timesheets, travel advances and expense reports, in a timely fashion.

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  Gelsor Romania

  • Romania

  • Stock Broker (Investment Advisor) - Front Office

    • Jan 2000 - May 2002
    • Romania

    - Provided excellent client service in a professional manner on the phone and in person - Analyzed markets and stocks and tracked stock fluctuations - Completed buy and sell orders - Reported and monitor portfolio security changes