Experience

• 

  Wafi Group

  • United Arab Emirates
  • Retail
  • 500 - 600 Employee

  • General Manager- Wafi Health and Leisure, MKM Commercial Holdings LLC

    • Dec 2019 - Present

     Pharaoh’s Club Cleopatra’s Spa Top Spin Sports Centre - Oversee daily operations of the business unit, in regards with both employees and property management.- Leading a team of around 80 employees and accountable for 14-17M in revenue, take full responsibility for the P&L and looking for new business opportunities - Looking at the future of the business and making key investments and investment recommendations for the business to growth.- Developing and implementing the sales and marketing plans for all the business.- Evaluate and decide upon key investments in equipment, infrastructure, and talent.- Provide direct management of key functional managers and executives in the business unit.- Ensure the development of tactical programs to pursue targeted goals and objectives.- Oversee recruitment and training of new employees- Support the development of a healthy internal culture that retains key employees and encourages their professional development. - Ensure employees work productively and develop professionally.- Ensure staff follows health and safety regulations.- Set policies and processes to be followed.- Ensure the overall delivery and quality of the unit's offerings to customers.- Reporting to the board members and prepare regular reports for the upper management.- Preparing reports for the monthly financial meeting reviews

  • Recreation Manager

    • Apr 2017 - Dec 2019

    - Developing, implementing and overseeing recreation services and programs; supervising staff in the planning, development, operation, implementation and evaluation of recreation programs.- Leading 65 employees-fitness instructors, swimming instructors, tennis and squash coaches, gym attendants, receptionists, waiters, lifeguards, laundry staff admin staff. - Prepare a recreation program budget and ensure that is adhered to. - Managing and monitoring all recreation staff, conducting disciplinary actions as warranted, ensuring staff provides superior customer service.- Developing the business according to the market demand in order to supply to the customers the best service.- Working in close coordination with the marketing department to prepare marketing campaigns for the year, according to the events during the year. Budget for Social Media, PPC and SEO.- Weekly operational and financial meetings with the General Manager.- Project Management for all the developments within the facility.

  • Assistant Recreation Manager

    • Feb 2016 - Apr 2017

  • Fitness Instructor

    • Feb 2015 - Feb 2016

• 

  InterContinental Hotels Group (IHG®)

  • Abu Dhabi

  • Fitness Instructor

    • Jun 2013 - Feb 2015
    • Abu Dhabi

• 

  Ministry of Interior

  • Bucharest, Romania

  • Police Officer

    • Dec 2006 - Apr 2013
    • Bucharest, Romania

    - Manage quick response tactical police team and supervise the development of team members. - Lead the development of security standards in Romanian Police. - Communicate effectively and efficiently with external agencies including fire authorities, ambulance, bomb squad and other related services. - Establishing comprehensive key control procedures for control and validation of documents, identification of dangerous goods and supervising the control of illegal carriage of goods.