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Bio

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Claudia Ocampo Gil is a seasoned business analyst and software developer with expertise in Java, .Net, and Project Management. At Globant, she has managed product backlogs, executed testing, and provided recommendations for improving documentation processes. Previously, she worked at Open International, where she analyzed requirements, defined user stories, and developed software components. Her experience also includes roles at CODESA, JGB S.A., and Pontificia Universidad Javeriana. Claudia holds a Master's Degree in Engineering/Industrial Management from Politecnico di Milano and a Bachelor's Degree in Computer Science from Pontificia Universidad Javeriana. She is certified in Scrum product ownership, user research, and design centered on the user.

Credentials

  • Curso de Diseño Centrado en el Usuario
    Platzi
    Sep, 2020
    - Apr, 2026
  • Curso de User Research
    Platzi
    Sep, 2020
    - Apr, 2026
  • Scrum product owner
    Scrum Agile Institute
    Nov, 2016
    - Apr, 2026

Experience

    • Senior Business Analyst
      • Mar 2021 - Present

      Customer: EY (Ernst & Young) Project : Nexus Insurance - Manage the product backlog, create and manage user stories, gathering requirements. - Executing frontend, backend, and integration testing for a portal that provides clients with tools to create and manage extensions. - Making recommendations for improving the documentation process, including identifying best practices. - Understanding and execution APIs. - Fully comprehension of the software development lifecycle to play as a key supportive role for my team. Software used: Azure Devops, Cosmos DB, Figma, DBeaver, Postman, Slate Documentation, Socotra, Instanda.

    • United States
    • Software Development
    • 300 - 400 Employee
    • Functional Consultant
      • Jul 2019 - Mar 2021

      - Responsible of a project related to the business case definition for the improvement of commercial and implementation processes.- Planning activities and resource allocation.- Investigate and analyze competitors and industry trends.- Carry out activities to understand customer needs, define requirements, user stories and acceptance criteria.- Make presentations of the scope of the solution.

    • Product Development Specialist
      • Feb 2015 - Jul 2019

      - Analysis and gathering of information for the elaboration of requirements.- Make the definition of the new requirements and user stories.- Define business scenarios and test cases based on the requirements developed.- Analyze and answer RFP (Request for Proposal) and RFI (Request for Information).- Functional tests- Process modelling

    • Software Development Engineer
      • Jul 2010 - Aug 2012
      • Colombia

      - Elaborate design documents, using standards to specify software requirements.- Development and testing of new software components.- Maintained development software (bug correction, improvement source code).- Technical Experience: Microsoft .Net, Visual Studio 2005, Oracle 11g, XML.

  • CODESA
    • Colombia
    • Ingeniera de desarrollo
      • Aug 2008 - May 2009
      • Colombia

      - Análisis, diseño y desarrollo de aplicaciones de administración de productos virtuales. - Análisis, diseño y desarrollo aplicación para el inventario de productos virtuales y físicos con captura de datos por medio de dispositivos móviles.- Sistematización de los procesos de reintegro, recaudo, pedido y configuración de datos.- Desarrollo de Aplicaciones Empresariales y Aplicaciones Web con Tecnología Java Enterprise Edition.

  • JGB S.A.
    • Colombia
    • Analista Helpdesk
      • Jan 2008 - Jul 2008
      • Colombia

      - Proveer soporte presencial y acceso remoto en cualquier aspecto de sistemas de información.- Preparación y alistamiento de equipos nuevos o re-asignados para entregar a los usuarios finales.- Administrar el Directorio Activo Microsoft Windows Server 2003 y Microsoft Exchange 2003.- Coordinar y realizar la inducción de las funciones básicas y recursos que brinda el área de TI a los usuarios que ingresan a la compañía.

Education

  • 2012 - 2014
    Politecnico di Milano
    Master's Degree, Engineering/Industrial Management
  • 2003 - 2009
    Pontificia Universidad Javeriana
    Bachelor's Degree, Computer Science

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