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Claudia María Sánchez Arango is a seasoned management consultant with expertise in change management, business transformation, and strategic planning. She has 12 years of experience in leading commercial areas for Henka Change Management Consulting and has worked with top companies like SAP, Maclem, and Oracle. Claudia holds a degree in Business Administration and Computer Science from the Universidad del Rosario and Pontificia Universidad Javeriana.

Experience

    • Gerente Comercial
      • Apr 2012 - Present

      Responsable por el área comercial del Colombia y Ecuador

    • Sales Educaction Services
      • Jan 2008 - Mar 2012

      Ventas y preventa de los servicios de Educación

    • Education Delivery Manager
      • Jan 2007 - Jan 2008

      Responsable por mantener los estándares de calidad de los servicios de educación de SAP - manejar las alianzas - control de ingreso y margen de la linea

  • Maclem
    • Colombia
    • Manager of Knowledge Management
      • Apr 2004 - Oct 2006
      • Colombia

      Responsible for Colombia in Change Management, Education Virtual and Conceptualization of business processes. Development of Competency Profile plans for members of the Knowledge Area, Project Manager of eCarvajal project - Processes Documentation and Generation of the Educative materials in the ...

    • Education Manager Emerging Latin America (ELA)
      • Jun 2000 - Nov 2003

      Responsible for ELA Education quotas in revenues. To do the ELA budget and its achievement. In charge of ten direct headcounters and approximately 40 external instructors. Obtain partners alliances to work with and develop education practice. To work aligned with other Oracle LOB’s in order to close deals and create business plans. Deliver of fiscal years business plans, margin and revenue controls. Successfully develop marketing material and delivery of “marketing message” that fulfill the market requirements. Responsible budget ELA Region

    • Education Manager
      • Jun 1998 - May 2000

      Responsible for Colombia education quotas in booking and revenue. Prepare budget and its achievement. Obtain partners alliances to work with and develop education practice. To work aligned with other Oracle LOB’s in order to close deals and create business plans.As an Education Manager., responsible for closing deals

    • Sales Coordinator for Colombia
      • Jun 1996 - May 1998

      Responsible for the Colombia Revenue and booking quota. Cooperated preparing budget as well as roles and policies of education area

    • Delivery Coordinator for Bogota
      • Jun 1994 - May 1996

      Besides the responsibilities of the positions mentioned above worked with the instructor’s team and obtained compromise with Oracle.

    • Delivery Coordinator
      • Dec 1993 - May 1994

      Besides the responsibilities of the positions mentioned above worked with the instructor’s team and obtained compromise with Oracle

    • Junior System Programmer
      • Jun 1992 - Dec 1993
      • Colombia

      Assuring proper functioning of backup procedures and IBM 9370 machine with coordination of Bitnet Services for the community through the University of Los Andes.

Education

  • 2012 - 2012
    Newfield
  • 1995 - 1997
    Universidad del Rosario
  • 1987 - 1992
    Pontificia Universidad Javeriana

Suggested Services

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Industry Focus. “Business Consulting and Services”

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