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Claudia Keen is a seasoned management professional with extensive experience in the petrochemical and oil/gas industries. She has led teams in collaboration and knowledge sharing, and has expertise in refinery operations and management. Claudia has worked for top companies, including Suncor Energy, CH2M HILL, and Ford, Bacon & Davis, LLC.

Experience

    • Canada
    • Oil and Gas
    • 700 & Above Employee
    • Service Delivery Team Leader
      • Aug 2014 - Dec 2014

      Led a team of analyst to assist the enterprise's internal clients utilize the Content Management System via data migrations, enhancement projects, and training. Advanced the company's collaboration initiative by providing web site governance, new features and customizations, and collaboration soft-skills. Also, continued to improve the support team's processes and knowledge in order to provide world class service to our customers.Awards and Honors:-Suncor's 2014 President's Operational Excellence Award winner for "the Core", Suncor's Single Intranet (Business Services-Small Team category)Note: "the Core" also won the IABC Gold Quill Award of Excellence for Digital Communication Vehicles - one of the communication world's highest honors.

    • Service Delivery Analyst
      • Dec 2011 - Dec 2014

      Provided assistance to internal clients on the Enterprise Content Management system via migration and enhancement projects, demos, training, and guidance. Participated in high profile projects related to:-security breaches and Livelink permissions-Livelink functionality - adding new and modifying existing functionalitySupported collaboration by designing, building and governing over 500 SharePoint sites for teams and communities within the organization. Developed and delivered training to site owners on managing their site, and provided collaboration techniques to promote team and user engagement. Accomplishments:-Became the SharePoint "expert" on the support team. Mentored and trained all new team members related to site builds, site owner training standards, governance, new features, trouble-shooting, etc.-Mentored and on-boarded all new team members

  • CH2M HILL
    • Greenwood Village, CO
    • Electrical/Instrument Senior Designer
      • Jul 2007 - Dec 2011
      • Greenwood Village, CO

      Contracted to the Suncor Commerce City Refinery. Verified and updated electrical single line drawings, along with other electrical drawings.Developed a process to ensure modifications from projects were incorporated into record copies, and provided guidance and training to key project personnel to ensure their compliance. Because of the success of this work, instrumentation drawings were added to my responsibilities. Accomplishments:-Member of the Contractor's Safety Co-Op Committee and Leadership Team-Member of Suncor's United Way Leadership Committee-Formed and co-led a committee to address AutoCAD program upgrades and standards-Formed and co-led an AutoCAD User's group to share knowledge and solve problemsAwards and Honors:-Suncor's 2010 President's Operational Excellence Award nomination for the Contractor Safety Co-Op (Personal and Process Safety Management-Team category).

    • Electrical Designer
      • Jul 2006 - Apr 2007
      • Tyler, TX

      Provided detailed designs for skid-mounted processing units shipped world-wide then assembled on-site. Coordinated design constraints with multiple disciplines and the 3D model drafters.

    • Electrical Designer
      • Feb 2006 - Jul 2006
      • Tyler, TX

      Provided detailed design packages for skid-mounted processing units shipped world-wide then assembled on-site.

  • Hovensa
    • St. Croix, USVI
    • Instrumentation/Electrical Designer
      • Jan 2005 - Jul 2005
      • St. Croix, USVI

      Provided detailed designs for refinery projects and assisted the Refinery Engineer in resolving instrument and electrical maintenance engineering problems.

    • Instrumentation/Electrical Designer
      • Jan 2003 - Jan 2005
      • St. Croix, USVI

      Contracted to Hovensa Design/Engineering Department to develop scopes on PHAs for maintenance. Required research of all documentation, field analysis, and red-lined pertinent drawings.Primary PHA involved analysis of junction boxes and panels for the entire facility with work recommendations. Developed a database to identify/track all junction boxes.

    • Instrumentation Designer
      • Apr 2002 - Aug 2002
      • Baton Rouge, LA

      Primarily assigned to the task force for Motiva Projects Group. Performed design/drafting of all required drawings. Performed required site work.

    • Cost Analyst
      • 2000 - 2001

      Estimated projects in conjunction with disciplines and management. Analyzed all projects using budgets versus percent complete, actual costs expended, and man-hour estimates to identify project cost trends and forecast final costs and profits.Initiatives included:-Implementing a method of estimating based on deliverables versus itemized tasks-developed estimating templates for all disciples and management-trained personnel in the use of the estimating templates

    • Senior Instrumentation Designer
      • 1998 - 2001

      Interfaced with all disciplines and client personnel. Performed field work, red-lined P&IDs and computer drafted all drawings. Maintained instrument summaries and drawing status. and developed scopes of work. Assisted construction groups during turn-arounds.Primary projects:-Main Line Expansion for Conoco Pipeline - Involved upgrading a pumping station and 8" pipeline to accommodate a new 12" pipeline, "pig" launching/receiving station and sample building. All signals routed in underground ductbanks to instruments due to winter weather conditions.-Tank Farm Automation System for Marathon-Ashland Petroleum - Designed a tank gauging system, automating storage tanks, interfacing with existing PLCs and Honeywell systems. Included renovating an existing building to a control room and routing new signals from tanks through underground ductbanks, and routing new fiber optic cables.-Replacement Boiler for Chevron. Designed for PLC controls on boiler skid. Required feed tie-ins to existing piping and instrumentation. Single loop controllers incorporated for control/recording and signals sent to multiple control rooms.-DEEB Project for Chevron. Designed instrumentation for a new tank installation, controls for loading/unloading product at dock, and routing product to the new tank.

    • Instrument Designer
      • 1995 - 1997
      • Baton Rouge, LA

      Primarily assigned to the task force for Rubicon's Major Project's group. Interfaced with all disciplines and client personnel. Performed field work, red-lined P&IDs and computer drafted of drawings, maintained instrument summaries and drawing status. and developed scopes of work. Assisted construction groups during turn-arounds.Managed CAD operators and organized/generated procedures and standards for task force.Primary projects:-MDI III Estimate - 10% estimate for a new MDI Unit including new feeds from expanded and new units, and a new rail/ruck loading station.-MI30/1850 Expansion (Phase 1 & 2) - Phase 1 required routing a new 450# steam supply line. Phase 2 extended the maintenance shutdown from 6 weeks to 3 months.-MDI Debottleneck 8 & 9 - Incorporated upgrades and additions to other feed stock units including Pure 1 & 2 units.

  • RPM Engineering
    • Baton Rouge, LA
    • Instrumentation Designer
      • 1994 - 1995
      • Baton Rouge, LA

      Contracted to BASF for the Ployol Conversion project converting the plant to the Foxboro IA DCS System. Assisted in the scope development, maintained I/O point assignments, summaries and reports. Coordinated engineers, field technicians and designers. Generated all drawings required and performed required site work.

    • Electrical/Instrument Designer
      • 1985 - 1994
      • Baton Rouge, LA

      Board and computer design/drafting of plans, wiring diagrams and details. Field work included verifying existing documentation, tracing wire /conduit routes and locating instrument and panel locations.Clients included: Shell, Cabot, Marathon and Boise CascadeOn-site contractor to BASF for the TDI Optimization Project which upgraded the unit from pneumatics and installed the Honeywell DCS System.

  • C&C Engineers, Inc.
    • Baton Rouge, LA
    • Electrical/Instrument Drafter
      • 1981 - 1982
      • Baton Rouge, LA

      Board drafting of plans, wiring drawings and schematics. Performed required site work as required for each project.

  • Larco, Inc.
    • Baton Rouge, LA
    • Electrical Drafter
      • 1980 - 1980
      • Baton Rouge, LA

      Board drafting of electrical plans and schematics.

Education

  • 1980 - 1980
    Louisiana State University, Baton Rouge, LA
    Continuing Education-School of Drafting
  • 1976 - 1980
    Bayou Lafourche Academy, Donaldsonville, LA
    High School
  • Ascension Catholic Middle School - Donaldsonville, LA

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