Experience

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  Department of Human Services

  • Executive Assistant/Administrative Support Supervisor

    • Mar 2013 - Present

    Orchestration of daily county office functions across three building comprising the largest county in the state of Georgia Instructional design coordinator of training program for Administrative Support TeamAuthor and publisher of Fulton County communications disseminated across over 600 employees in addition to state level officialsProject manager for the “Find The Room In Your Heart” family visitation project providing state of the art facility upgrades to foster care childrenLiaison to over 600 case managers and county personnel serving as the hub of vital information pertaining to all program areasDual trained in basic functions of Child Protective Services and Foster Care and Adoptions

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  Atlanta Heights Charter School

  • teacher

    • 2014 - 2016

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  Douglas County School District

  • Douglasville, Georgia

  • Instructional Design Specialist

    • Aug 2010 - May 2012
    • Douglasville, Georgia

    Served as the Common Course Team facilitator for American Literature responsible for coordinating weekly Professional Development seminars for all course instructors. Additionally responsible for introducing current research-based strategies to improve curriculum implementation and data analysis through the uses of 21st century technological tools designed for educational purposes.

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  Dekalb County Schools

  • Decatur, Georgia

  • Educational Curriculum Specialist

    • Aug 2004 - May 2010
    • Decatur, Georgia

    National and International Corporate Trainer designated to disseminate research-based strategies of effective delivery methods to enhance professional development.Served on the Dekalb County Middle Grades taskforce for writing proficiency as a presenter and curriculum design team member. Designed and presented the system-wide integration of Read Alouds as an enrichment program for struggling readers to all middle school English Language Arts instructors.Leadership and Design Team member for two years responsible for professional observations, instructional data, professional developmental strategies and presentations.

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  Southtrust Bank

  • Doraville, GA

  • Financial Teller

    • Jan 2004 - Aug 2004
    • Doraville, GA

    Served customers and potential financial partners by processing withdrawal transactions, opening bank accounts, handling telegraphic transfers and other duties. Strong customer service skills, accuracy of funds, product knowledge and sales skills utilized with each transaction. Responsible for detecting counterfeit money, balancing funds and maintaining proper documentation as required by the FDIC. Able to process thousands of dollars on a daily basis with accuracy and professionalism.

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  Hampton Inn and Suites

  • Marietta, GA

  • Front Desk/Customer Service Agent

    • Nov 2003 - Jan 2004
    • Marietta, GA

    Served as a manager-in-training for the Hilton Corporation hospitality chain. Daily responsibilities included serving as the front desk agent by monitoring the operations of the hotel. Additionally responsible for communication between guests and various departments within the hotel, troubleshooting, concierge services, reservations, financial transactions and overall customer service.

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  Holiday Inn Exprees Hotel & Suites/Radisson Hotels

  • Chamblee, GA

  • Property Accountant.Front Desk Supervisor

    • Jun 2002 - Nov 2003
    • Chamblee, GA

    Management accolades and professional promotion for teambuilding and productivity with documented success in the area of profitability. Very organized and able to effective manage multiple responsibilities simultaneously with excellence. Additional experience with Human Resources and payroll systems. Served as the supervisor of the front desk staff responsible for the maintenance of guest information, customer satisfaction, quality assurance and employee scheduling. Entrusted with staff development and effective strategies to improve occupancy and customer service reviews.Promoted to Property Accountant and responsible for debt collections, payroll and daily financial transactions. Successfully collected over thirteen delinquent accounts over a six-month period. Served as the Human Resource representative responsible for the hiring of new employees and the establishment of the employment filing system. Nominated as the JHM Rookie of the Year in 2002