Experience

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  Momentum Group - R&D Tax Credits | Capital Allowances | Land Remediation Relief

  • Bangor, Northern Ireland, United Kingdom

  • R&D Technical Consultant

    • Nov 2023 - Present
    • Bangor, Northern Ireland, United Kingdom

• 

  Business Services Organisation (BSO)

  • Belfast, Northern Ireland, United Kingdom

  • Credentialed Trainer

    • Jul 2023 - Nov 2023
    • Belfast, Northern Ireland, United Kingdom

    Teaching and training healthcare staff across Northern Ireland for the implementation of Encompass Epic one patient record software

• 

  PwC UK

  • United Kingdom
  • Accounting
  • 700 & Above Employee

  • UX Designer - Experience Consulting

    • Mar 2022 - Jul 2023

  • Senior Associate Technology Consultant

    • Dec 2021 - Mar 2022

  • Associate Technology Consultant

    • Feb 2020 - Dec 2021

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  Technological University Dublin

  • County Dublin, Ireland

  • Student

    • Sep 2015 - Jun 2019
    • County Dublin, Ireland

    1st class honours, GPA of 4.0.Transforming problem statements into engaging solutions.Final year project – facilitation kit for teachers to help teenagers find hobbies to improve self-esteem. Focus on user-centred design through research, immersion and ethnography.Project management – both for individual and team projects.Rapid prototyping, high fidelity prototyping (digital, analogue and 3D) wireframes, visual design concepts.

• 

  Marks and Spencer

  • Navan

  • Sales Associate

    • Jul 2015 - Dec 2018
    • Navan

    Outstanding customer service - 2-time winner.Recipient of Spotlight Award for contributions to organisation and excellent service.Managed logistics in high-pressure environment, handled difficult customer situations.Gave me strong ability to prioritise and adapt to changing circumstances.

• 

  Hochschule Luzern - International Digital Service Design Summer School

  • Lucerne Area, Switzerland

  • Design Sprint Lead

    • Sep 2018 - Sep 2018
    • Lucerne Area, Switzerland

    Worked with coffee machine manufacturer Franke to analyse and redesign their products and services through design sprints both B2B and B2C. Lead multidisciplinary team of students from across Europe to create and pitch a service for Franke Coffee Systems. Development of brand new idea of smart services to optimise brand recognition.