Experience

• 

  Brisbane North PHN

  • Australia
  • Hospitals and Health Care
  • 100 - 200 Employee

  • Human Resources Advisor/ People and Culture Coordinator

    • Feb 2020 - Present

    • Coordinate staff recruitment, induction, and completion of employment, while maintaining HR records systems • Work with and advise managers on performance management, employee relations and staff and organisational development • Provide support to all staff across the organisation and ensure that HR matters are conducted in line with legal/organisational requirements and best practice • Support staff development initiatives to ensure that all staff retain and develop skills relevant to their roles • Update HR-related policies and procedures in line with current legislation and best practice

  • Acting Human Resources Manager

    • Mar 2019 - Jan 2020

    • Planned, lead and managed delivery, evaluation and improvement of staff recruitment, induction, and completion of employment, achieving desired outcomes and in accordance with strategic vision, timeline, budget, and funding requirements • Worked with managers and built capacity around performance management, employee relations and staff and organisational development• Supported all staff across the organisation and ensured that HR matters were conducted in line with legal/organisational requirements and best practice • In conjunction with the Executive team, maintained and continuously improved organisational culture and a positive working environment • Ensured that all HR-related policies and procedures were continuously updated in line with current legislation and best practice • Prepared accurate, timely, relevant briefing material and reports to support PHN deliverables, decision-making and performance management• Developed and lead the Human Resources and Reception teams by providing effective coaching and professional development opportunities

  • Intake & Support Coordinator | Partners in Recovery

    • May 2018 - Mar 2019

    PiR - a federally-funded case coordination program for people with severe and persistent mental illness and complex needs.• Acted as the first point of contact and provided excellent customer service for all PiR-related queries (PiR - a service for people with severe mental illness and complex needs)• Ensured that completed PiR referrals were assessed and referred to PiR agencies • Service navigation – maintained knowledge of current local service providers and support agencies to provide appropriate information and/or facilitate contact with more relevant services or agencies, especially as the sector changed towards the NDIS• Supported the PiR Manager with planning and coordinating PiR decommissioning activity

• 

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  • Trip to Europe to see family

    • Dec 2017 - Jan 2018

• 

  Brisbane North PHN

  • Australia
  • Hospitals and Health Care
  • 100 - 200 Employee

  • HR Advisor, HR Projects

    • Oct 2015 - Sep 2017

    • Parental Leave cover - HR Advisor responsibilities for an organisation of around 100 people• HR Projects to review pre-employment and induction and position descriptions for the organisation. Part of larger operational strategies to integrate the organisation's Leadership Capability Framework into daily activity

  • Consumer & Carer Evaluation Officer

    • Dec 2014 - Oct 2015

    • Recruited, trained and supported PiR Evaluators that had a living experience of mental illness• Co-created and implemented processes with the PiR Evaluators to collect and collate evaluation data• Supervised the work of the PiR Evaluators when implementing North Brisbane PiR Local Evaluation strategies• Linked in with State and Federal work undertaken or commissioned to align with consumer and carer engagement frameworks, resources and tools• Collaborated with stakeholders including Support Facilitation teams, consortium agencies, other PiR teams, PiR academic consultant and members of the Brisbane North PiR team.• Contributed towards the North Brisbane PiR Local Evaluation report

• 

  Mid-career break

  • Petrie

  • Voluntary work - literacy tutoring (adult and child); uniform shop

    • Jan 2014 - Nov 2014
    • Petrie

• 

  The Patch Place

  • Strathpine

  • Tutor

    • Apr 2013 - Dec 2013
    • Strathpine

    • Engaged, communicated and clarified educational material with students of a range of school ages.• Achieved high level of attention to detail to ensure student progress against required learning outcomes.

• 

  Pepacom

  • Lawnton

  • Data Entry Operator

    • Aug 2012 - Dec 2013
    • Lawnton

    • Demonstrated speed and accuracy of data entry – client records, invoices, Art Union ticket details, ticket cancellations, incoming cheque records, and ticket distributions for credit card sales and courier runs.• Constant use of call centre database (over 15,000 records) and MS Excel spreadsheet.

• 

  Department of Transport and Main Roads

  • Brisbane

  • Senior HR Officer

    • Nov 2010 - May 2012
    • Brisbane

    • Flexible work practices – assisted Senior HR Advisor with survey response report. Collated statistics from over 2,000 responses into charts and graphs.• Coordinated whole-of-department induction toolkit (MS Excel templates). • Updated and communicated separation procedure.

• 

  Brisbane City Council

  • Australia
  • Government Administration
  • 700 & Above Employee

  • Project Officer – Business Improvement

    • Jul 2009 - Nov 2010

    • Divisional Manager’s Office – lead multi-functional working parties to achieve correspondence response improvements.• Road Network Unit - worked with Road Network teams to improve workflow productivity analysis and engagement levels.

  • Learning and Compliance Coordinator

    • Apr 2009 - Jun 2009

    • Developed and delivered training programs to 40 staff in the Recruitment Centre.• Reviewed processes and associated forms with a working group.

• 

  MWH Global

  • Brisbane

  • HR Relocation Support Specialist

    • Jan 2008 - Mar 2009
    • Brisbane

    • Managed national pre and post-relocation programs for new staff and their families.• Provided 457 visa lodgement support to new staff.• Maintained Department of Immigration legislative change briefings to team.• Worked with the National Recruitment Manager on company growth and retention programs • Provided HR business advice as required.

• 

  IPA

  • Brisbane

  • Immigration Support Specialist

    • Apr 2006 - Dec 2007
    • Brisbane

    • Managed visa, relocation and 5-month post-placement support for candidates, their families (local, interstate and international), and clients.• Assessed candidates during recruitment assessment centres. • Maintained accurate and up-to-date candidate, vacancy and client database.

• 

  Various

  • Brisbane, Kalgoorlie, Broken Hill

  • Various

    • Jun 1997 - Oct 2005
    • Brisbane, Kalgoorlie, Broken Hill

    Mar – Oct 05 HR Assistant, Bega Garnbirringu Health Services, Kalgoorlie Oct 01 – Dec 03 Employment Advisor; Job Search Consultant, Work Directions Australia, Kippa-Ring (Brisbane)May 98 – Sept 01 Senior Employment Consultant Employment National, Broken HillApr - Jun 99 Part-time Teacher, Western Institute of TAFE, Broken Hill campusJun 97 - Apr 98 Case Manager, Commonwealth Employment Service, Broken Hill