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Claire Bao

Sales Generalist at McMaster-Carr
Intro Book
Claire Bao is a seasoned marketing professional with a Master of Business Administration degree, possessing expertise in social media, event planning, and customer service, with 2+ years of experience in sales and management roles.
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Location
Chicago, Illinois, United States, US
Languages
  • Chinese -
Skills
  • Social Media
  • Event Planning
  • Facebook
  • Music
  • Customer Service
  • Show all
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Bio

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Claire Bao is a seasoned professional with a strong educational background in business administration. She holds a Master of Business Administration (MBA) from the University of Illinois Chicago, where she graduated in May 2024 with a concentration in Finance. With extensive experience in sales, marketing, and management, Claire has held various leadership positions in her career. She has worked as a Sales Generalist at McMaster-Carr, where she was responsible for high-volume inbound sales and meeting company expectations. Claire has also served as a General Manager at Brooklyn Boulders, where she oversaw grand opening project management and exceeded revenue targets. Claire's skills include social media marketing, event planning, customer service, and time management. She is proficient in Microsoft Office and has experience with market research and advertising.

Credentials

  • Marketing Skills Certification
    HubSpot Academy
    Sep, 2021
    - Jun, 2026
  • AMGA Climbing Wall Instructor
    -

Experience

  • McMaster-Carr
    • Sales Generalist
      • Mar 2022 - Present

      -Responsible for high volume inbound sales and meeting company expectations for response time-Create good customer outcomes with consistent highly successful and successful performance as defined by company metrics-Supported finance with accounts receivable work in reducing aging balances and sen...

  • Brooklyn Boulders
    • Chicago, Illinois, United States
    • General Manager
      • Jun 2020 - Mar 2022
      • Chicago, Illinois, United States

      -Oversaw grand opening project management from general contractor phase to hiring and open-Exceeded 2021 revenues by 200k (1.3 mil forecast and 1.5 mil actual)-Manages sales team of 6 direct reports with best company membership conversion rate, 9.5% average with high of 17.8%-Manages 40+ employee...

  • Brooklyn Boulders
    • United States
    • Recreational Facilities
    • 1 - 100 Employee
    • National Events Manager
      • Oct 2018 - Apr 2020

      -Exceeded 2019 company- wide events budget by 23k with 5 event coordinators from 5 locations-Decreased in 2019 company- wide events expenses by 21k from projected-Built and maintained relationships with PR, media, and influencers (Ex. Chicago Reader, Chicago Tribune, Thrillist, TimeOut, RedEye, Splash)

    • Marketing Manager
      • Mar 2016 - Oct 2018

      -Top 10% of company based on 2017 performance evaluations-Managed all marketing channels and strategies including OOH, digital, email, events + direct mail-Developed and executed marketing strategy to increase new guest visits from 3k to 5k a month-Growth of events revenue 243% YoY from 2016 to 2017-Growth of events revenue 160% YoY from 2016 to 2017-Managed Marketing Coordinator and team of brand ambassadors for field marketing initiatives, including creating a VR climbing experience-Created engaging content with local photographers and videographers, doubling Facebook followers from 4500 to 10k in the span of one calendar year-Activated campaigns and events for corporate clients such as: The North Face, E&J Gallo, Google, Lenovo, Yelp, LinkedIn, Kirkland & Ellis

    • Marketing + Events Coordinator
      • Dec 2014 - Mar 2016

      Highlights:-Grew private events revenue 225% year over year from 2016 to 2017-Executed multiple full facility buyouts for press and TV for clients like NBC and WGN

  • We Are Lions
    • Chicago, IL
    • Events Manager
      • Aug 2014 - Aug 2015
      • Chicago, IL

      Books talent and venue for benefit concerts and special eventsFacilitates all promotional aspects from graphics to social media outreach

  • BeatMix Music // Becca Kaufman Orchestra
    • Northbrook, IL
    • Executive Assistant to CEO and Founder
      • Apr 2014 - Jan 2015
      • Northbrook, IL
  • Concord Music Hall
    • Chicago, IL
    • Marketing Coordinator // Box Office Manager
      • Jan 2014 - Jan 2015
      • Chicago, IL
  • Archlive.tv
    • Chicago, IL
    • Intern
      • Aug 2013 - Nov 2013
      • Chicago, IL
  • Canopy Club
    • Urbana, IL
    • Hospitality Intern
      • Aug 2012 - May 2013
      • Urbana, IL
  • React Presents
    • Chicago, IL
    • Marketing Intern
      • May 2012 - Sep 2012
      • Chicago, IL

      Moderated and helped build a variety of social media networks and brandsPromoted events online by contacting various pressHelped operate efficient box office at 20+ events, including multiple music festivals

  • WPGU107.1FM
    • Champaign, IL
    • Intern in Production
      • Jan 2011 - May 2012
      • Champaign, IL

      Scripted, voiced and edited commercials for radio

Education

  • 2022 - 2024
    University of Illinois Chicago
  • University of Illinois at Urbana-Champaign

Suggested Services

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Industry Focus. “Business Administration”

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