Experience

• 

  Rey.id

  • Indonesia

  • Business Support

    • Oct 2022 - Jul 2023
    • Indonesia

    Facilitating the sales team by addressing their inquiries.Generating quotations in response to client requests.Compiling sales reports.Providing comprehensive sales-related updates to the finance team.Generating invoices for both new and recurring clients.Proficiently creating Cognito Forms to fulfill clients' tailor-made requests.

• 

  Tabitha Express

  • Jakarta, Indonesia

  • Sales Support Specialist

    • Oct 2021 - Sep 2022
    • Jakarta, Indonesia

    Providing support to the sales team by addressing their inquiries promptly and efficiently.Engaging in effective communication and interaction with vendors to secure the most favorable pricing.Coordinating inland inquiries for incoming cargo, ensuring smooth logistics operations.Precision in calculating invoices and ensuring accurate billing in accordance with established standards.Facilitating the booking process for incoming shipments with shipping lines, ensuring timely arrangements.Vigilantly monitoring shipments in progress, promptly addressing any issues that may arise with co-loaders or shipping lines.Managing daily communication channels, including emails, phone calls, and text messages, to uphold effective and professional correspondence.

• 

  Asia Collect

  • Jakarta, Jakarta, Indonesia

  • Collection Admin

    • Jun 2020 - Oct 2021
    • Jakarta, Jakarta, Indonesia

    Managing payments and collection process between clients and partners

• 

  Laverton Cold Storage

  • Greater Jakarta Area, Indonesia

  • Administrator

    • May 2019 - Jun 2020
    • Greater Jakarta Area, Indonesia

    - Weekly inventory check,- Checking vessel schedule, - Booking transport to pick up container(s) from depot and deliver it to the docks, - Allocate products to be sent domestically or for export purpose

• 

  PT. Indomobil Finance Indonesia

  • Greater Jakarta Area, Indonesia

  • Area Coordinator

    • Nov 2018 - May 2019
    • Greater Jakarta Area, Indonesia

    Managing branch overdue according to the set target. Monitoring field collectors’ visit and follow up result to determine action plan for the customer,Meeting overdue customers to negotiate whether to repossessed the unit or make a payment, Making sure customers pay on time and the payment slip sent to the bank according to the set date, Checking customers follow up progress, Visiting branch office and review that the collection processes are running according to company's SOP.

• 

  PT AEON Credit Service Indonesia

  • Indonesia
  • Financial Services
  • 700 & Above Employee

  • Group Lead

    • Feb 2017 - May 2018

    Managing 36 desk collectors and 6 team leaders to achieve monthly target that has been set by management, Resolving emerged issues related to collection process, Controlling company A/R by making sure the team collected the targeted amount, Analyzing daily result compared to MoM and YoY, Setting estimated collected A/R result based on daily progress,Making sure the team achieved daily target for better result in the future, Reviewing each desk collectors' daily call productivity and achievement,Coaching desk collector(s) with the worst productivity, discussing the issues and motivating them for better result,Handling special case complaints, coordinating with related department to solve the problem(s),Allocating unrecognized payments to specific customers,Training new employee basic knowledge about collection department, Interviewing potential candidates for vacant position in collection department.

  • Team Lead

    • Jan 2017 - Feb 2017

  • Collection Head

    • Oct 2015 - Dec 2016

  • Team Leader

    • Nov 2014 - Oct 2015

  • Team Leader

    • Nov 2012 - Oct 2014

  • Desk Collector

    • Oct 2011 - Oct 2012

• 

  INET GLOBAL INDO

  • Greater Jakarta Area, Indonesia

  • Billing Clerk

    • Jun 2011 - Sep 2011
    • Greater Jakarta Area, Indonesia

    Prepare monthly billing for customersMaking sure that the customers have received the billingCalling unpaid customers to pay the billing immediately

• 

  PT Globalmedia Cipta Printing

  • Greater Jakarta Area, Indonesia

  • Accounting Clerk

    • Aug 2009 - Mar 2011
    • Greater Jakarta Area, Indonesia

    Bank Statement daily reconciliation,Purchasing materials for production division,Making monthly budget for incoming month's expenses,Controlling AR & AP, Making payments to supplier for overdue invoices, Input sales result to peachtree,Managing Petty Cash and controlling daily expenses, Calculating employees overtime expenses, Monthly inventory check.