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Cindy Ng profile image

Cindy Ng

Intro Book
Experienced food safety and quality assurance professional with a strong background in regulatory compliance and quality management.
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Location
Singapore, SG
Languages
  • English Native or bilingual proficiency
  • Chinese Native or bilingual proficiency
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Bio

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Cindy Ng is a seasoned food safety and quality assurance professional with 10+ years of experience in the manufacturing and food industry. She has a strong background in quality management, food safety, and regulatory compliance. Cindy holds a Diploma in Applied Food Science and Nutrition from Temasek Polytechnic and has completed various certifications in customer experience management, service excellence, and lean six sigma.

Credentials

  • Customer Experience Management
    Workforce Singapore
    Apr, 2021
    - Apr, 2026
  • Service Excellence
    Workforce Singapore
    Apr, 2021
    - Apr, 2026
  • Service Challenges
    Workforce Singapore
    Feb, 2021
    - Apr, 2026
  • Business Relationship Building
    Workforce Singapore
    Dec, 2020
    - Apr, 2026
  • Perform Advanced Spreadsheet Functions
    Workforce Singapore
    Aug, 2020
    - Apr, 2026
  • Establishing Shelf Life of Foods
    Ngee Ann Polytechnic
    May, 2019
    - Apr, 2026
  • Application of Sensory Science (Basic)
    Temasek Polytechnic
    Nov, 2018
    - Apr, 2026
  • Implement Lean Six Sigma
    Workforce Singapore
    Oct, 2018
    - Apr, 2026
  • Plan & Implement Productivity Framework
    Workforce Singapore
    Oct, 2018
    - Apr, 2026
  • bizSAFE Level-2 Develop a Risk Management Implementation Plan
    Singapore Workforce Development Agency
  • Conduct Food and Beverage Hygiene Audit
    Singapore Workforce Development Agency
  • HACCP Internal Auditor Training Course
    SGS
  • Halal Foundation Programme (Non-Supervisory Level)
    MUIS Academy Singapore
  • ISO 22000: 2005 Awareness Training
    FoodNet Consultants Pte Ltd
  • UP! Your Service Course
    UP! Your Service

Experience

  • Singapore Food Delight Manufacturer Pte Ltd
    • Food and Beverage Services
    • 1 - 100 Employee
    • Assistant QA Manager
      • Jan 2022 - Present

      • Review daily operation and inspection records for manufacturing plant to ensure all processes and system are complied with SFA and HALAL regulatory• Responsible for employees training and with regards to scope of job and safe food handling• To conduct orientation of new personnel on food safety aspect• Liaise with external parties (i.e. SFA, HALAL, SS590 & ISO22000)• Responsible for annual SS590 & ISO22000 audits• Responsible for annual SFA grading assessment and HALAL renewal• Responsible for customer complaints and feedback• Conduct scheduled Internal Audits and when if necessary• Implement Good Manufacturing Practices (GMP)• Responsible for monthly pest control management• Responsible for all equipment calibration • Review Food Safety and Food Hygiene System Performance• Involved in new product development• Involved in procurement decisions

    • Senior Quality Assurance Executive
      • Sep 2018 - Dec 2021

    • Quality Assurance Executive
      • May 2015 - Sep 2018

  • Pin Si Kitchen Pte Ltd
    • 19 Woodlands Link
    • Quality Assurance Executive
      • Aug 2013 - Apr 2015
      • 19 Woodlands Link

      • Daily production plant inspection, check and ensure that food safety hazards are monitored to achieve the food safety management system policy and objectives• Raw materials and final product inspection• Conduct in-house food safety and food hygiene training to staffs• Responsible for monthly laboratory tests• Responsible for pest ccontrol management for central kitchens, food outlets and restaurants• Responsible for all equipment calibration• Responsible for all complaint matters• Responsible for SFA, HACCP and ISO 22000 audits

  • CNT Health Food Pte Ltd
    • On Line Quality Control Officer
      • Apr 2013 - Jul 2013

      • Assist in maintaining products' quality during production• Assist Quality Assurance Supervisor in quality-related matters• Quality control checks on incoming raw materials• On-line quality control checks on production and finished goods• Responsible for daily quality checks on finished goods

  • McCormick Ingredients S.E.A Pte Ltd
    • Singapore
    • Lab Technician Assistant
      • Apr 2012 - Jul 2012
      • Singapore

      • Assist Quality Assurance Supervisor, Quality Assurance Executive and Lab Technician in maintaining finished products' quality, including conducting in-house laboratory test• Quality control and assurance checks on incoming raw materials and finished goods.• Assist Associate Product Development Manager and Food Technologists in new product development, formulations and other R&D related jobs

Education

  • 2010 - 2013
    Temasek Polytechnic
    Diploma in Applied Food Science and Nutrition, Food Science
  • 2006 - 2009
    Yishun Town Secondary School
    GCE 'O' Level Examination

Suggested Services

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Industry Focus. “Food and Beverage Services”

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