Experience

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  Sunbelt-Solomon Solutions

  • Temple, TX

  • Collections Analyst

    • Jun 2017 - Present
    • Temple, TX

    Responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency.Manage large volume of accounts receivable customers and collect all open past due invoicesProcess Credit Card Payments via Sales Force; Chase Reconcile unapplied cash and open credit memosWork closely with the commercial team to confirm timely collection of past due invoicesCritical thinking and ability to quickly identify negative payment patterns to credit team for account reviews.Mentor junior staffExcel, VLOOKUPMonitor and track Advance Invoices and Payments for prepaid customersDaily deposit and posting of cash

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  Performance Food Group

  • Temple, TX

  • Accounts Receivable

    • Jan 2014 - Jun 2017
    • Temple, TX

    • Payment application on assigned accounts for lockbox, mail, sales rep deposits, will calls, wires, credit cards and ACH • Prepare and Post ACH drafts; maintain ACH database• Post driver monies• Set up driver collections and deductions• Post intercompany and wire transactions• Reconcile double paid invoices/unapplied payments• Review customer accounts for driver signoff approval as requested• Apply NSF adjustments and fees• Prepare and process credit card transactions• Spool and transmit intercept file for weekly and monthly statements• Track and maintain special customer accounts/payment plans• Train incoming sales reps• Daily balance

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  Konica Minolta Business Solutions, Inc

  • Ramsey, New Jersery

  • Credit Collections Manager Manhattan

    • Apr 2008 - Jul 2013
    • Ramsey, New Jersery

    Credit Collections Representative Level 3/ Manhattan TerritoryCredit Authority for set up and approval of credit lines up to $50,000 Collection of Open Receivables for assigned branch(s)Release supplies, service and contracts AR adjustments File Bankruptcy Claims Process Refunds Process payments to leasing companies sent to KMBS in error Reviewed suspended/blocked orders for past due balances and or marginal/high risk accounts Terms Review Credit Limits Reconciliation Prepare Accounts for Litigation, when necessaryContacts internal and external customers by telephone, email or fax.Identifies, initiates, and facilitates resolution of customer issues.Negotiates payment arrangements on past due receivables.Documents customer contacts on SAP Finance and Credit ApplicationProcesses some cash postings and generates/distributes some invoices to customers.Strong customer service and analytical skills MS Excel

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  Citigroup/ CIT

  • Mahwah, New Jersey

  • Portfolio Manager/End of Lease Sales Specialist

    • May 2006 - Sep 2007
    • Mahwah, New Jersey

    Customer ServiceNegotiate end of lease options with healthcare, energy and other commercial equipment customers; monitor decisions through executionFacilitate up sell of ongoing continue to bill, renewal lease paymentsGenerate premium results via end-of-term lease salesProactive, relationship-oriented follow up with customers on invoiced continue to bill payments, end of lease salesRequest/perform account corrections and maintenance, as appropriateDevelop and continuously strengthen relationships with lessees, vendors, customersContribute to the development of a customer retention and cross sell-oriented cultureWork with business partners to improve both internal and external service levelsProactive participation in and development of key departmental initiativesEnsure compliance with Federal and State regulations, bank policies and Asset Management policiesEnsure strict adherence with Citigroup's policies and proceduresRecipient of highly coveted "On the Spot Award" March 2007Generated over 140K in conversion sales for 2006

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  Absolute Solutions, Inc

  • Southborough, MA

  • Independent Contractor/Senior Associate

    • Aug 1998 - Nov 2001
    • Southborough, MA

    Successfully executed strategic research, source and network development, candidate identification; recruitment; encompassing full healthcare continuum. Second job resulting in over 20K additional incomeServed as Client Manager; full process from development of new business to placement.Client roster included organizations such as Omnicare, Hill-Rom, NCS Healthcare and Coram Healthcare.