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Cindy Briffa-chen is a seasoned professional with expertise in program management, content creation, and educational editing. She has a strong background in English Literature and Creative Writing, and has worked in various roles including content writer, editor, and program officer. Cindy has also taught English as a Second Language in Japan and has experience in grant administration and budget management.

Experience

    • Member Services Officer
      • Apr 2024 - Present
      • Toronto, Ontario, Canada

  • The Japan Foundation, Toronto
    • Toronto, Ontario, Canada
    • Program Officer
      • Feb 2020 - Mar 2024
      • Toronto, Ontario, Canada

      - Oversee the Japanese Studies & International Dialogue programs at the only Canadian branch of a Japanese government-sponsored NPO- Administer $250k+ grant portfolio, liaising between Tokyo HQ and Canadian applicants- Coordinate 30+ online & in-person lectures, from inception, contract negotiation, marketing, to execution- Plan and manage annual departmental budget of $20K-$40k- Write monthly speeches and official correspondences on behalf of the Executive Director- Manage website content; compile, edit, and disseminate weekly newsletter; create regular social media marketing posts- Handle vendor relations, contract negotiations, office IT upgrades and troubleshooting, & communications with commercial landlord - Execute HR activities, including hiring, interviewing, & employee onboarding- Cultivate professional relationships with academic associations and NPOs in Canada, the US, and Japan to promote the Foundation’s mandate & programs

  • Bell
    • Mississauga, Ontario, Canada
    • Content Writer
      • Oct 2018 - Jan 2019
      • Mississauga, Ontario, Canada

      • Reported directly to the director of the marketing analysis department; collaborated with department heads to generate communication briefs and reports • Edited staff’s content contributions for consumer portion of the company website, ensuring readability, accuracy, and tonality consistent with Bell’s brand• Aided HR by writing and editing job postings to attract prospective employees• Wrote tutorial scripts for staff training; edited internal policy documents• Participated in the development of keywords and questions for market analysis surveys

  • Rubicon Publishing Inc.
    • Oakville, Ontario
    • Editor
      • May 2016 - Aug 2018
      • Oakville, Ontario

      • Edited more than 300 educational texts for a children’s book series• Engaged in all aspects of developmental editing, copy editing, proofreading, and reviewing art/design with attention to project-oriented specifications• Managed teams of editors and editorial assistants in conducting research and carrying out extensive fact-checking• Corresponded with a network of authors and scholars across the United States and Canada to secure permissions and releases for culturally sensitive content• Addressed client’s needs and reported on project developments in weekly conference calls• Demonstrated effective time management skills by meeting tight project deadlines• Collaborated closely with authors, clients, and in-house editorial/design teams

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Writing Advisor
      • Sep 2014 - May 2015

      • Edited student clients’ writing in regard to style, grammar, punctuation, spelling, tone, etc.• Developed semester-long plans for training opportunities • Worked closely with international ESL and ELL students to help improve their grammar and alleviate their anxiety about writing in English• Conducted on-going research and data collection on successful solutions using spreadsheets and polls• Organized and conducted weekly workshops for undergraduate and graduate students across all disciplines on writing, editing, research, academic honesty, and proper citations• Developed marketing methods using social media and ICTs to promote services to clients• Worked independently with minimal supervision; participated in monthly strategy meetings with team

    • Graduate Assistant
      • Jan 2013 - Oct 2014

      • Advised undergraduate students on fictional prose and poetic composition• Edited manuscripts and arranged for the publication of Windsor Salt as managing editor• Processed manuscripts submitted for publication; conducted production and publication procedures; managed layout• Edited manuscripts for Spring 2014 edition of Generation magazine• Graded essays and examinations• Advised and supported students during one-on-one meetings• Advised undergraduate creative writing students on prose and poetic composition as Student Writer-in-Residence• Organized and directed poetry readings for undergraduate students at a public venue; oversaw publicity and advertisement of reading events• Conducted plagiarism, academic research, and proper citation workshop

  • Japan Exchange and Teaching Program(me) (JET)
    • Ono City, Fukui Prefecture, Japan
    • Assistant Language Teacher
      • Jul 2009 - Jul 2012
      • Ono City, Fukui Prefecture, Japan

      • Taught English as a Second Language (ESL) at 12 schools on a rotating schedule• Cultural liaison to Ono City Board of Education• Regularly communicated with dozens of Japanese teachers and school officials on effective teaching techniques and the values of multicultural exchange• Planned original holiday lessons as well as year-long curricula to accommodate classes of varying sizes, age groups, and learning needs• Organized and conducted seminar presentations on ESL teaching at prefectural-wide conferences• Planned and executed monthly travel opportunities and cultural celebrations for local expats• Wrote and edited orientation pamphlets and guidelines for incoming employees• Wrote, edited, and distributed monthly newsletters on issues related to foreign lifestyle, culture shock, health & safety, travel opportunities, etc.• Co-Leader of 15-member Committee; managed member responsibilities and overall budget sustainability• Participated in leading small groups of junior high and high school students attwo weekend and three summer English camps.

    • Office Assistant
      • Sep 2007 - May 2009

      Provided general office administration and administrative support, including the handling of confidential information, data entry, and research

Education

  • 2005 - 2009
    Cornell University
    Bachelor of Arts - BA, English Literature and Creative Writing
  • 2012 - 2014
    University of Windsor
    Master of Arts - MA, English Language, Literature, and Creative Writing

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Government Relations Services”

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