Experience

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  SCF INSURANCE SERVICES

  • Insurance Agent, Self-Employed

    • Aug 1999 - Present

    • SCF Insurance Services is an independent brokerage firm based in San Diego for more than 30 years.• Specializations include property casualty and life with proficiency in policy language, contracts and required coverage. • Built a book of business from the ground up currently estimated at $1,800,000 ($1.8M) with a low loss ratio.• Responsible for sales and client service, including policy issue of all new and renewal business, cross selling to existing clients and endorsement processing as needed.• Maintain client base of approximately 500, with most policyholders purchasing multiple lines averaging 65% personal such health, life, auto, home, fire with the remaining balance as commercial accounts.

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  Golden Eagle Insurance

  • Workers' Compensation Vice President

    • Jan 1987 - Mar 1997

    • Golden Eagle Insurance is a Fortune 500 insurance company owned by Liberty Mutual Agency Markets, a unit of Liberty Mutual Group.• Over a period of a decade, worked my way through several positons beginning in the mail room and ending as vice president of the workers' compensation department.• Department written premiums increased from $275,000,000 ($275M) per year to $500,000,000 ($500M) per year as a direct result of creating and implementing department guidelines and procedures that improved efficiencies and streamlined process.• Responsible for maintaining the production and profitability of all new and renewal business for the workers’ compensation department. • Managed and developed a team of 45 employees, including overseeing day-to-day operations, training, performance reviews and salary increases.• Lead human resource functions for the department including new-hire interviews, termination and discipline. • Worked directly with appointed agencies and brokers within marketing territory to maintain profitability as well as conducted several field-marketing visits to support agent needs and encourage market share. • Partnered with marketing department for marketing strategies and revising tactics as needed to maintain profitability within territory and the department.• Collaborated with owner of Golden Eagle Insurance to set and implement the standard of acceptable business from appointed agents, including reviewing accounts for pricing considerations.