Experience

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  Market Halls

  • London, England, United Kingdom

  • Bartender

    • Feb 2023 - Present
    • London, England, United Kingdom

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  The Wild Elephants

  • Bratislava, Slovakia

  • Assistant Manager

    • Mar 2022 - Oct 2022
    • Bratislava, Slovakia

    I managed the day-to-day operations of the hostel such as routine and non routine maintenance work and cleaning of the hostel. I received and checked out guests, taking physical and digital payments. I oversaw the transition to a new reservation system and trained new and old volunteers on this new system. I answered customer queries and resolved customer disputes and issues in a professional manner. I facilitated deliveries to the hostel of values in excess of €‎1000. I trained new volunteers on hostel operations, cleaning practices, and customer relations. I handled cash in excess of €‎1000 regularly, managed daily financial audits of the system, and deposited cash in a safe deposit box. Lastly, I engaged in the recruitment of new employees and in customer outreach via social media and email campaigns.

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  Gumley Haft New York

  • Greater New York City Area

  • Doorman

    • Mar 2020 - Mar 2022
    • Greater New York City Area

    I was a front door concierge of a landmark multi-billion dollar property in NYC. I was responsible for maintaining the security of residents and their possessions throughout the course of my work day. My job included monitoring security cameras, logging the comings and goings of non-residents and employees, and assisting residents with deliveries as necessary.

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  OvRride

  • New York City Metropolitan Area

  • Ski Tour Guide

    • Dec 2019 - Mar 2022
    • New York City Metropolitan Area

    I coordinated pick-up and drop-off locations for groups of over 50 people on interstate travel routes.I made sure all payments and insurance forms were completed in compliance with company policies. IFacilitated promotional product distribution, raffles, and competitions. Promoted our partnerships with advertisers and environmental groups, as well as promoting underrepresented groups in snowsports through the Hoods-to-Woods program. I guided guests through appropriate terrain and offered technical advice on gear and technique, and offered insight into terrain and local history.

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  Wxyz Bar & Lounge

  • New York, New York, United States

  • Bar Manager

    • Dec 2019 - Mar 2020
    • New York, New York, United States

    I managed the hotel bar 5 days a week, handling payments, the end-of-night count, and safe deposits of the days cash earnings. I created and promoted weekly drink offers to encourage increased bar traffic and revenue, via hotel guests and increase the number of outside patrons visiting the bar. I organized shifts for several other employees, made restock orders, and handled deliveries of alcohol in excess of $3000 weekly.

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  The Wild Elephants

  • Bratislava, Slovakia

  • Receptionist

    • Jul 2019 - Nov 2019
    • Bratislava, Slovakia

    I received guests, took payments and offered a tour of the facilities, assisted guests with their needs and queries throughout their stay, as well as maintaining general hygiene standards throughout the hostel. When not operating FOH I helped run the bar, making drinks, restocking, and doing the end-of-night count.

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  The Jeggy Nettle

  • Belfast, United Kingdom

  • Bartender

    • Jan 2019 - Jun 2019
    • Belfast, United Kingdom

    As a bartender I was responsible for maintaining high standards of customer care, satisfaction and workplace cleanliness. I coordinated my workplace so that when necessary I could singlehandedly service up to 30 patrons within a reasonable time frame. I was also responsible for stock takes, and maintaining an accurate end of day register with receipts for all transactions during variable 10-12 hour shifts.

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  Gumley Haft New York

  • New York, New York, United States

  • Porter

    • Jun 2018 - Dec 2018
    • New York, New York, United States

    I was responsible for routine maintenance and cleaning of building facilities. This included, but was not limited to, painting, moving and installing items for residents, disposing of waste and recycling, receiving deliveries for both residents and the building, and logging the coming and going of on site workers.

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  Lloyds Banking Group

  • Belfast, United Kingdom

  • Customer Service Advisor

    • Jan 2018 - Jun 2018
    • Belfast, United Kingdom

    i was responsible for assisting personal banking customers in their day-to-day banking and account maintenance from assisting in payments and transfers to discussing the details on various products (e.g. credit cards) to offering financial advice when requested and/or needed. As well as these responsibilities, i also was nominated as the clear desk champ for the team whilst employed at LBG and as such i was responsible for the maintaining a safe work environment and general security issues such as the secure storing and disposable of sensitive customer information in compliance with the Data Protection Act and GDPR within my team