Experience

• 

  Guild Insurance

  • Melbourne, Australia

  • Business Analyst

    • Jul 2018 - Present
    • Melbourne, Australia

• 

  ANZ

  • Australia
  • Banking
  • 700 & Above Employee

  • Senior Agile Business Analyst | Innovation Change

    • Jan 2015 - Apr 2018

    Senior Agile Business analyst working with a team to build a digital iOS app solution for wealth customers.• Epics, features, stories• Business case development • Articulation of key operating risks and development of solution and process requirements, enabling key controls for identified risks• Risk and change impact assessments undertaken for each cadence release• Training and process materials developed and delivered to support new functionality• Developed reporting and metric insight capabilities • Operational processes reengineering Finalist 'Grow for Advice', ANZIFF Australian Insurance Industry Awards, 2017Finalist 'Grow for Advice', Gartner Financial Services Eye on Innovation Awards, 2017

  • Senior Business Analyst - FATCA

    • Dec 2013 - Dec 2014

    • Lead BA of a team of 4 BA’s responsible for delivering the data integration requirements of 23 independent ANZ Systems, including retail, credit cards and share trading platforms. • Responsible for translating Business Requirements into functional specifications and test plans. Closely coordinated with both business users and ensuring mutually acceptable solution• Assist developers, architects and testing teams in overcoming defects, problems and inconsistencies with data requirements.

  • Lead Business Analyst - Simplified Delivery Lifecycle Project

    • Jun 2013 - Dec 2013

    • Establishment of end to end QA team processes with clear team SLAs, checklists etc• Development of Quality Manger and Quality Analyst KRAs (in collaboration with Head, Project Services)• Recruitment activities – QTM and QM roles• Standardised Quality Team Communication templates• Developed induction material and inducted in excess of 400 Quality Assurance Associates (including Group 2 roles across Technology) in Melbourne, Sydney, NZ, Bangalore, Singapore via classroom and telepresence based facilities (including auditorium session of in excess 40 TSM associates) providing current practical examples to demonstrate requirements of role

• 

  ANZ

  • Lead Business Analyst - Various Initiatives

    • Jan 2009 - Jun 2012

    • Project Oscar - enabled the ability to capture the financial needs of commercial customers via an iPad app which was integrated with ANZ’s core customer referral database.• EBBOS Remediation- re-platforming of an ANZ Margin Lending system• Wealth Launchpad Program – re-platforming 8 independent systems within the ANZ wealth space. Platforming covered • Project Green Machine

• 

  Esanda Finance

  • Various

    • 1997 - 2009

    • Reporting Analyst • Dealer Sales Analyst • Business Drive Line Administration Clerk • Financial Clerk