Experience

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  Epilepsy Foundation of Australia

  • Australia
  • Non-profit Organizations
  • 1 - 100 Employee

  • Epilepsy Services Officer - NSW

    • Oct 2022 - Present

    My new role as Epilepsy Services Officer in NSW elevates my treasured work as an Epilepsy Support Worker to include the promotion of Epilepsy Foundation and Epilepsy Smart Australia Program (ESAP) services across New South Wales. The launch of ESAP aims to create a collaborative environment across Australia; it is my pleasure to represent EF in NSW in promoting the importance of this Program for people living with epilepsy.- Designing, delivering and refining person-centred approaches to facilitate self-management with a particular focus on health & well-being- Carrying an active case load of clients assisting them to meet their specific needs- Ensuring that service provision meets the differing cultural, social and spiritual needs of clients- Supporting people living with epilepsy to be involved in advocacy and the development of appropriate self-advocacy skills- Collecting client information and entering case notes in the EF's Client Manager System- Supporting the NSW Operations Coordinator to build local networks and promote client-based support in NSW- Member of ESAP Peer Support Project Working Group- Working co-operatively with the Practice Leader to deliver consistency in service delivery and support the implementation of major projects- Supporting the Practice Leader in team management duties as required

  • Epilepsy Support Worker

    • Feb 2021 - Present

    As an Epilepsy Support Worker I have the honour of supporting people living with epilepsy and their families throughout their epilepsy journey. This support support stretches from emotional support to Epilepsy Management Plans to liaising with other key organisations. The ultimate goal is to help PLWE to feel empowered to self-manage their epilepsy and to self-advocate. Epilepsy Support Workers embody the Epilepsy Foundation’s core ethos that no-one goes it alone, there is always support available.- Aid service users in enabling the ability to self-manage, facilitate equality of access, challenge injustice and discrimination and stigma due to their epilepsy.- Design, delivery and refining of a person centre approach to facilitate self-management.- Carrying an active case load for short term case management assisting and supporting clients meeting their specific needs.- Developing relationships and fostering them within the community context such as health professionals, hospitals and other organisations.- Providing psychological support that meets the differing cultural, social and spiritual needs of clients.- Advocating for people with epilepsy by educating and working with differing agencies, community organisations.- Facilitating regular Peer Support Groups providing a space to connect and share experiences.- Involvement in design and delivery of National online educational programmes for social and support network members.- Member of Working Group creating inter-state connections to develop National Peer Support Groups.

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  Datacom

  • Sydney, New South Wales, Australia

  • Customer Support Representative

    • Mar 2020 - Apr 2020
    • Sydney, New South Wales, Australia

    -Assisting callers with queries relating to health difficulties.-Recording calls on company system for data purposes.-Keeping up to date with information relevant to callers queries.

• 

  The Mercantile Hotel

  • Sydney, Australia

  • Wait Staff

    • Nov 2019 - Mar 2020
    • Sydney, Australia

    -Taking orders and payment tendering cash and card. -Assisting customers in dish selection. -Ensuring customers receive a positive experience. -Communication of special requirements with kitchen staff. -Delivering dishes to customers in a timely and efficient manner. -Associated cleaning tasks throughout and at the end of day.

• 

  Morgan Catering Ltd

  • Administrative Assistant

    • Jul 2019 - Oct 2019

    -General support for administrator and managing director. -Bank reconciliation. -Processing and filing invoices.-Mid-year payroll analysis. -Communication with suppliers regarding orders, account balances etc.-Communication with staff regarding personal details and working hours. -Promotion in local area of upcoming events.-End of day till counting and balancing.

  • Sales Unit Supervisor

    • May 2013 - Oct 2019

    - Supervising duties in food & beverage outlets.- Keyholder.- Managing staff and stock.- Maintenance of policies and paperwork.- Operating till tendered by cash and card. - Dealing with customer queries and concerns.- Counting and recording till takings and end-of-day figures.

• 

  UL Éist Student Counselling and Wellbeing

  • Limerick, Munster, Ireland

  • Assistant Psychologist

    • Feb 2018 - Jul 2019
    • Limerick, Munster, Ireland

    - In-take/screening of new clients at drop-in including risk assessment and psychometric baseline screening. - 1:1 Cognitive Behavioural intervention sessions. - Completing client files, notes, emails, relevant third party communications etc.- Liaising with staff in relation to individual service user needs with the service user’s consent. - Mental health promotion activities including weekly email information to student body and social media accounts. - Management of support resources and psycho-education library in paper and electronic form. - Developing and writing the Annual Report including narrative, statistics, and qualitative feedback data. - Project lead and vendor contact for upgrade of service user electronic database system.- Writing in-house manuals (e.g. how to use electronic data-base). - Re-designing and updating intake/feedback/psycho-educations forms for service. - Assist the Clinical Psychologist in completing interviews and psychometric assessments for clients presenting with psychological trauma and subsequent report writing.- Daily supervision following drop-in, weekly group supervision, and fortnightly external supervision with a Clinical Psychologist.

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  Corpus Christi Primary School

  • Moyross, Limerick

  • Assistant Psychologist

    • Sep 2017 - Jun 2018
    • Moyross, Limerick

    -Supporting the organisation and facilitation of the school mindfulness and well-being programmes.-Facilitation of in-class programmes such as Roots of Empathy.-Supporting the Home-School Liaison Teacher in providing support to families. -Coordinating a counselling programme for parents under the supervision of a clinical psychologist.-Clinical intervention with children experiencing emotional and behavioural difficulties, under the supervision of a clinical psychologist.-Working with teachers and parents/guardians to develop positive behaviour plans for children with challenging behaviour-Psychometric testing administration. scoring, analysis and evaluation (educational and emotional).-Interpretation of assessment results to inform suitable individual and group interventions for literacy, numeracy, social and emotional support.-Engaging in multi-disciplinary meetings to review, and reflect on, service delivery in order to ensure best practice.tails and working hours.-Weekly supervision with the Clinical Psychologist.

• 

  Next Ltd

  • Sales Floor Team Member

    • Dec 2017 - Apr 2018

    - Provided excellent customer service while on the selling floor, fitting room and front end.- Stocked and replenished merchandise when necessary.- Received and processed cash, check and credit payments.- Recommended, selected and helped locate merchandise based on customers needs and desires.

• 

  University of Limerick Students' Union

  • Deputy President/ Welfare Officer

    • Jun 2015 - Jun 2016

    - Meet with students in need and provide informal advice and referral information.- Plan and carry out awareness campaigns throughout the academic year raising awareness of various welfare issues surrounding students.- Co-ordinate a group of volunteers termed 'The Welfare Team' whom assist in campaigning and other activities organised through the Welfare office.- Liaise with the university over the quality of services provided to the students.- Responsibility for representing students in disciplinary or academic appealscases.- Present relevant reports to the executive committee and student council.- Director on the ULSU Trading Ltd Board of Directors and Trustee on the Management Committee.

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  Dundrum House Hotel, Golf & Leisure Resort

  • Dundrum, Co. Tipperary

  • Kids Camp Leader

    • Jul 2014 - Aug 2014
    • Dundrum, Co. Tipperary

    Setting up activities for children every morning.Signing up children including signed consent formsCoordinating activities to ensure children are safe and enjoying themselves.Being creative when weather circumstances hindered planned activities.Encouraging sharing, tidying up, politeness etc.

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  Dobbins Catering

  • Newbridge Greyhound Stadium

  • Table staff

    • Oct 2013 - Dec 2013
    • Newbridge Greyhound Stadium

    Laying tables before service. Waiting on tables during service and clearing tables following service.Customer service.Communication with other staff including managers and head chef.Coordinating orders from a large number of tables to ensure timely delivery of food.Completing sales transactions with cash and a credit card machine.General cleaning duties.Keeping shelves stocked and stock taking when necessary.

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  Northside Family Resource Centre

  • Ballynanty, Limerick

  • Co-op Student in Youth Department

    • Jun 2013 - Dec 2013
    • Ballynanty, Limerick

    - Supervisor for Youth, Homework and Afterschool clubs.- Involved in planning programmes for various groups.- Organised sponsorship and volunteers for ‘Make a Move Festival of Hip Hop and Urban Culture’.- Record and distribute minutes of meetings.- Filing relevant paperwork and daily logs.

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  Morwell Racing/Irish Greyhound Board

  • Newbridge Greyhound Stadium

  • Admission Sales

    • Sep 2011 - Oct 2013
    • Newbridge Greyhound Stadium

    Welcoming customers with their racing card.Processing admission charges.Leading visitors to their table.Counting and balancing tills after closure.Additional aid to table and bar staff when needed.