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Chuwanchu Mishra is a seasoned healthcare executive with a proven track record of driving operational excellence, strategic growth, and talent acquisition. As Chief Operating Officer at MAA ENT Hospitals, she spearheaded initiatives to enhance patient care, streamline processes, and foster a positive workforce culture. Prior to this role, Mishra led strategic development initiatives at Shalini Group of Hospitals (Apollo Spectra), Rainbow Children's Hospitals, and Pranaam Hospitals, leveraging her expertise in healthcare management, information technology, and talent acquisition. Her educational background includes an Executive Program in Applied Finance from Indian Institute of Management, Calcutta, and a Transformational Leadership Learning Series from Indian Institute of Management, Indore.

Experience

    • Chief Operating Officer
      • Mar 2023 - Present
    • Chief Operating Officer
      • Nov 2019 - Mar 2023
      • Hyderabad, Telangana, India

      Brought on board to drive overall planning, direction, and coordination of daily operations while leading strategic development initiatives necessary for sustainable growth and profitability. Maintained best-in-class quality of patient care, creating positive and productive workforce culture, set...

    • Medical Consultant
      • May 2019 - Nov 2019

      Recruited in consulting role based on an extensive background in hospital operations to provide a new strategic direction to the organization running in losses. Championed initiatives to restructure their pharmacy operations and bring in technological advancements to streamline existing processes.

    • India
    • Hospitals and Health Care
    • 700 & Above Employee
    • Vice President Operations
      • Jan 2016 - Apr 2019

      Broad scope of accountability included P&L, strategic planning, day-to-day operations, revenue performance, staff training, business development, regulatory compliance. Headed the Project Medical CAPEX Planning, Budgeting and Procurement across the group.Led the projects & operations team execute the smooth transition from 150 bedded old facility to current 250 bedded facility

    • Vice President Commercials
      • Jan 2013 - Jan 2016

      Handled the commercials for the hospital, Overall Medical Capex Planning , Procurement, SOP and SLA for the procurement process . Handled the Project commercials along with the project team and responsible for the planning and execution of the various greenfield projects at various locations

    • GM Operations
      • May 2007 - Jan 2013

      Joined as Administrator for a 50 bedded Pediatric hospital. Took on roles of increasing responsibilities to direct medical readiness operations for the biggest greenfield unit of Rainbow Children Hospitals - Banjara Hills, Hyderabad a 250 bedded facility, contributing 31% to the company's revenue and 60% to the company's EBIDTA.

    • Hospital Administrator
      • May 2000 - Apr 2007

      Responsible for the OPD, IPD Services, Billing, and other overall services of the hospital

  • Norvic Group
    • Kathmandu, Nepal
    • Hospital Administrator
      • Mar 1997 - Dec 1999
      • Kathmandu, Nepal

      Responsible for the IPD and OPD Patient Services of the hospital, Patient welfare

Education

  • 2020 - 2020
    Indian Institute of Management, Indore
  • 2017 - 2018
    Indian Institute of Management, Calcutta
  • 1995 - 1997
    Apollo Institute of Hospital Administration
  • Utkal University

Suggested Services

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Industry Focus. “Hospitals and Health Care”

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