Experience

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  Baltimore City Community College

  • Baltimore, Maryland, United States

  • Director Of Workforce Development

    • Aug 2022 - Present
    • Baltimore, Maryland, United States

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  State of Maryland Department of Labor

  • Baltimore, MD, United States

  • Apprenticeship Navigator

    • Apr 2021 - Aug 2022
    • Baltimore, MD, United States

    Conduct outreach, administer, and monitor structured apprenticeship training programs for Baltimore City to produce a credentialed, skilled workforce benefitting workers and employers.

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  Uptown Bakers

  • Hyattsville, MD

  • Regional Sales Director

    • Dec 2013 - Apr 2021
    • Hyattsville, MD

    Oversee an incredibly varied customer base of over 120 accounts. Responsible for meeting regional sales financial objectives by forecasting requirements; preparing an annual budget; analyzing variances and initiating corrective actions. Recommend product utilization by identifying new product opportunities and trends. Establish and maintain excellent lines of communication with customers throughout their organization. Expand business by identifying opportunities, prospecting and effectively managing a pipeline. Founded in 1990, Uptown Bakers is the finest specialty wholesale bakery in the Mid-Atlantic region. From our 40,000 square foot facility just outside our nation's capital, we service over 500 restaurants, hotels, and caterers. With over 250 fresh artisan breads and pastries to choose from, our selection allows you to customize your menu. We bake and deliver seven days a week, and provide exceptional service to customers from Delaware to Richmond. We love what we do; our customers do too.

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  The Matworks

  • United States
  • Wholesale Building Materials
  • 1 - 100 Employee

  • Strategic Sales Manager

    • Mar 2012 - Dec 2013

    Oversee the development of National Retail accounts and new construction. As well as, initiate and coordinate development of action plans to penetrate new markets. Create and conduct proposal presentations and RFP responses. Assist in the development and implementation of marketing plans as needed.

  • Product Development Manager

    • Jul 2008 - Mar 2012

    Managed new product development in response to customer demand as well as current trends. Oversee supply chain for current and new products. Develop green strategy to provide environmentally safe products, maximize life cycle of products and reduce impact from office and manufacturing waste.

  • Customer Service Manager

    • Mar 2007 - Jun 2008

    Maintain customer satisfaction by providing immediate response and proactive problem resolution. Provide support, guidance and growth to customer service representatives. Continuous review of order process and strategies for opportunities to improve speed and ability to respond to customer needs.

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  Mid-Atlantic Shredding

  • Sales

    • 2005 - 2006

    Increase corporate visibilty in Maryland to grow business through cold calls, referrals and presentations. Enhance relationships with current customers to reinforce company value.