Experience

• 

  E-WAY Group

  • Malaysia
  • Transportation, Logistics, Supply Chain and Storage
  • 1 - 100 Employee

  • Customer Service Executive

    • Nov 2021 - Present

    Handle Customers’ order placement, advise customer sailing schedule Arrange trucking, liaise and maintain good relations with Customers, Shipping Companies, Agents, and Supplier Partners. Send information and documentation to customers, suppliers, partners in an accurate and timely manner. Support on sales pricing as and when required Attended to customers’ feedback or operational exceptions Source and procure ocean freight rates and local trucking cost.

  • Customer Service Executive

    • Oct 2021 - Apr 2024

• 

  JF Hillebrand Group

  • Pricing and Inventory Executive

    • Jul 2015 - Apr 2021

    - Process RFQ tasked by sales team- Source & procure local service- Support sales team & operation team- Monitor, reconcile & update existing stock- Create & process all equipment related invoicing- Support the team with ad-hoc task- Knowledge in Axis, X3, SALES Force, FLOW, QRS system

  • Pricing & Inventory Executive

    • Jul 2015 - Apr 2021

• 

  Bolloré Logistics

  • Singapore

  • Senior Customer Service Executive

    • Oct 2011 - Jul 2015
    • Singapore

    - Handling IN and OUT order processing- Monitoring warehouse operation & customer service - Attend to customer queries- Monitoring good relationship with customer- Resolve inventory discrepancies- Attend customer complaint- Knowledge in In-house system