Experience

• 

  The ANSA McAL Group

  • Trinidad and Tobago

  • Group Infrastructure Manager

    • Jun 2018 - Present
    • Trinidad and Tobago

• 

  Direct Communications (Trinidad) Limited

  • Trinidad and Tobago

  • Technology Strategist (ICT and Telecom)

    • Nov 2014 - May 2018
    • Trinidad and Tobago

    • Infrastructure Consulting - IT Datacenter, ISP, Systems Administration, Network Design, Cloud• Project Management Services• Service Delivery in Telcos - BPO• SYSOPS - ITIL v3 Compliance• Business Case, Business Development and RFPs

• 

  ITE Services, Inc.

  • Trinidad and Tobago

  • PMO & ICT Projects Advisor

    • Jan 2017 - Jan 2018
    • Trinidad and Tobago

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  Telecommunications Services of Trinidad & Tobago Limited (TSTT)

  • Ex: PMO & Project Manager (Contract)

    • Feb 2017 - Dec 2017

    Program Manage the OSP and ISP construction of 30,000 FTTx homes passed (Cascade Split) in Trinidad & Tobago. Strong working relationship with Strategic Partners: Huawei, KN Group, Gencon, Ezentis and CTTSL. Project delivered on time and within budget.

• 

  Digicel Group

  • FTTH Service Delivery Manager

    • Dec 2015 - Jul 2016

    • Manage the FTTH third party field operations provider (Actavo) for Installations and Fault repairs• Lead an internal dedicated team overseeing FTTH• Responsible for critical KPIs in Service Delivery• Workforce Management, Field Operations, HS&E and Quality Assurance for Digicel's FTTH Trinidad operations

• 

  Resonance Trinidad

  • Management & Technical Consultant

    • Oct 2015 - Nov 2015

    • Infrastructure Consulting - IT Data center, Virtualization, Systems• ITIL v3 and Business Process Alignment• Strategic Consultancy

• 

  Digicel Group

  • Maraval Road

  • Project Manager - FTTB Service Delivery

    • Dec 2014 - Aug 2015
    • Maraval Road

    • Responsible for the Implementation and Delivery of customer Implementation projects for Digicel Business Solutions (Trinidad)• Effective Communication and Reporting with key Stakeholders• Use of PMI Processes and Techniques in the Project Life cycle• Ensure customer confidence in the technical implementation, driving future business• Digicel Cloud Services, Hosted PBX, MetroE/G, & Microwave Broadband services• Assigned PM for several enterprise customer Fibre rollouts

• 

  TSTT

  • Trinidad and Tobago
  • Telecommunications
  • 700 & Above Employee

  • Manager Broadband Technology

    • Oct 2012 - Nov 2014

    • Manage a team of Systems Engineers, Recurrent Budget and the TSTT Internet Data center (ISP)• Strategic planning for ISP capacity, infrastructure and value add services• Ensures ISP security, failover, redundancy and Business continuity• Project Manager and Team Lead for several Technology projects

  • Ag. Head Network Quality and Performance

    • Oct 2012 - Mar 2013

    • Manage a team of Engineers, Managers, Senior Professionals & Unionized Staff• Manage the department's recurrent budget• Responsible for Performance monitoring, Quality Assurance, Service Assurance and reporting on Core TSTT services: Fixed Line, ISP, Mobile (GSM/UMTS), GPRS, HSPA+, Wi-Fi, Wimax, MPLS• Responsible for TSTT's International Capacity via Wetside carriers and the management of allwetside contracts

  • Manager IT Systems

    • Jan 2011 - Oct 2012

    • Manage a team of Systems Engineers, recurrent budget• Responsible for the TSTT's ICT server and database infrastructure• Responsible for the Operation of TSTT's Data Center facility• Responsible for IT Infrastructure Strategic Planning and Implementation• Infrastructure Change Manager• Project Manager and Team Lead for several IT Department Projects

• 

  TSTT

  • Richmond Street

  • Internet Systems Architect

    • Sep 2003 - Apr 2010
    • Richmond Street

    • Team Lead for Server, Databases and Applications• Lead Designer in the implementation of Virtualization and core application services for the ISP (AAA, DNS, DHCP, IPAM, Webhosting, Email, Databases, Internet Roaming, Security Audits, Vulnerability Assessments) between 2003-2010• Cricket World Cup (2007) logistics and network implementation. Worked onsite at Queens park Oval in phone, data, network and customer logistics• Summit of the Americans (2009) Planning and Design and team lead

• 

  Guardian Life of the Caribbean Limited

  • Technical Analyst - Networking

    • Jan 2001 - Sep 2003

    • Administration of all systems including Exchange 5.5, Checkpoint firewall 4.11, Windows NT4.0 and 2000 domains, IIS web server, Solaris 8 and Unix Ware 7.11• Implementation of Oracle Financials running on 2 Sun Enterprise 3500 and 1 Sun Enterprise 450 servers• Worked with Microsoft in the Set-up and Implementation of a windows 2000 active directory network for Guardian Holdings & Guardian Asset management Company• Implementation of a Distributed processing system using SQL 7.0 across 6 branch networks• Implementation of Outlook Web Access for corporate email via the Internet• Worked in a team Implementation of a Pension administration system running on Informix and UnixWare 7.1.1