Experience

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  Billy Bishop Toronto City Airport

  • Canada
  • Airlines and Aviation
  • 1 - 100 Employee

  • Director, Groundside Operations

    • Nov 2023 - Present

    Oversight of Airport Ferry Operations, Maritime Security Regulations, Groundside Operations & Construction, Tunnel Management and Terminal Operations

  • Director, Airport Operations

    • Mar 2022 - Nov 2023

    Oversight of Airport Duty Managers, Airfield Operations Team & Emergency Response Services.

  • Airport Duty Manager

    • Mar 2020 - Mar 2022

    • Manage airport daily activities including the Airport Operations Communication Centre (AOCC), airfield maintenance, security incidents, Safety Management System (SMS), weather events, runway conditions, noise program, tall ship procedures, wildlife management, winter operations, irregular operations (IRROPS), emergency situations and activation of the Emergency Operations Centre (EOC)• Supervise airport staff involved in airfield maintenance, ferry operations, aircraft rescue and firefighting (ARFF), and groundside operations• Ensure compliance with Canadian Aviation Regulations (CARs), Canadian Aviation Security Regulations (CASRs), Airport Traffic Directives (ATDs) and adherence to airport policies and programs• Issue notice to airmen (NOTAMs) and notice to ships (NOTSHIPs) as required• Monitor the performance of airlines, tenants and concessions • Monitor construction projects and special events• Prepare reports, statistics and analysis• Provide senior management with shift report and/or department information as required• Use appropriate communication, methods and actions to establish a courteous and professional working relationship with internal staff, external partners and stakeholders• Provide leadership and oversee the activities and responsibilities of airport personnel on shift • Manage departmental expenditures and provide input on the annual budget process• Demonstrate continuous quality improvements by reviewing work for accuracy and efficiency

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  Canadian Armed Forces | Forces armées canadiennes

  • Training Officer (Rank: Captain)

    • Jun 2002 - Present

    • Prepared yearly training schedule• Ensured and Supervised standard training follows program requirements• Instructed aviation and leadership training to small and large groups

  • Private Pilot Licence (PPL) Program - Supervisory Officer

    • Jun 2004 - Aug 2011

    • Supervised up to 26 young-adults pursuing a compressed PPL program• On-site flight safety representative• Completed flight safety reports• Managed professional staff and corresponding work schedules• Coordinated with contracting flight training facility to ensure program timelines were on track • Conducted administrative tasks

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  Hamilton International Airport (FLYYHM)

  • Hamilton, Ontario (Mount Hope, Ontario)

  • Duty Manager / Coordinator, Airport Operations, Safety & Environmental

    • Mar 2017 - Mar 2020
    • Hamilton, Ontario (Mount Hope, Ontario)

    • Managed the Safety Management System, Occupational Health & Safety Program, Wildlife Management Program, Airport Environmental Management Program, Airport Noise Management Program, and Airport Traffic Directives. • Ensured compliance to environmental regulations through implementation of environmental policies and procedures related to storm water management and effective glycol mitigation. • Maintenance of the storm water management program and water sampling of runoff.• Managed the Waste Management Program, including the implementation of a recycling and reduction program for non-hazardous waste, ensuring the proper storage and handling of hazardous waste and international waste.• Performed internal audits to review environmental performance and revised the Environmental Management Plan.• Liaised with government agencies such as: Ontario Ministry of Environment (MOE), the Niagara Peninsula Conservation Authority (NPCA), and the Hamilton Conservation Authority (HCA) to ensure that the airport complies with all applicable regulations. • Supported the airport’s noise monitoring efforts including management of the Airport Noise Management Plan, operation and maintenance of the Aircraft Flight Tracking and Noise Monitoring system and investigation of noise related complaints.• Assisted in the development, implementation and maintenance of operational policies and procedures for safety, environment, noise and wildlife management to ensure that regulatory/business compliance is maintained while ensuring the safe, secure and efficient operation of the airport and its facilities. • Provided Project Management support for the implementation of special projects.• Provided Operational support to Airside and Terminal Operations including Emergency Response and Winter Operations support.• Completed annual budgets, maintain effective control over departmental expenses and forecast expenditures.

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  Total Aviation & Airport Solutions

  • Oshawa, Ontario, Canada

  • Airport Operations Manager - Safety Management System (SMS) Manager

    • Jan 2012 - Mar 2017
    • Oshawa, Ontario, Canada

    • Airport Business Plan (ABP), Budgeting and Capital Project Planning experience• Coordinated, managed and supervised daily airport operations and conducted problem solving with a sense of urgency while working under pressure• Managed the airport Safety Management System (SMS)• Created safety reports, determined risk scores, conducted investigations, identified root causes, developed and executed Corrective Action (CA) plans and follow-up actions to mitigate risks• Ensured Quality Assurance (QA) and Quality Control (QC) through an audit process• Excellent knowledge in Canadian Aviation Regulation (CARs) and Standards• Reviewed and amended all primary airport manuals: Airport Operations Manual, Emergency Plan, Snow Plan, Wildlife Plan and Safety Management Manual• Emergency response training and exercise planning• Managed various airport construction projects adapting to changes and operational needs

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  Ryerson University

  • Canada
  • Higher Education
  • 700 & Above Employee

  • Graduate Teaching Assistant & Lab Coordinator

    • Aug 2007 - Sep 2009

    • Worked with a highly diverse student population • Prepared and taught weekly laboratories• Corrected assignments and quizzes• Data entry

  • Environmental Lab Technician and Reserach Coordinator

    • Aug 2007 - Sep 2009

    • Used specialized lab equipment according to Standard Process and Procedures (SOPs)• Conducted wastewater sampling and preservation techniques• Enforced Workplace Health and Safety and the Transportation of Dangerous Goods (TDG)

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  Durham Flight Centre - Enterprise Airlines

  • Oshawa, Ontario, Canada

  • Private Pilot Licence (PPL) Program Coordinator

    • Jun 2007 - Sep 2007
    • Oshawa, Ontario, Canada

    • Organized and planned the PPL summer program• Scheduled flying lessons and groundschool classes• Documented students’ flying and academic progress• Communicated with instructors, students and management