Experience

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  Cathay Cargo

  • City of Johannesburg, Gauteng, South Africa

  • Cargo Sales and Services Executive

    • Apr 2023 - Present
    • City of Johannesburg, Gauteng, South Africa

    Job Purpose: Facilitate the efficient functioning of cargo operations in Johannesburg under the guidance of the Port Cargo Manager. Ensure cost-effective processes, adherence to safety and security protocols, and delivery of customer service in line with Cathay standards. Responsible for performing various tasks related to cargo sales, telesales, reservations, operations, and administration.Key Responsibilities and Duties:Supervise cargo operations in Johannesburg to ensure compliance with Cathay safety and security standards during cargo handling and loading.Oversee GHA cargo controllers and cargo agents, ensuring adherence to policies and procedures for handling CX flights and mail.Handle cargo reservations, address shipment queries, track and trace shipments, plan loads, arrange transit permits, prepare CCA's, process payment requisitions, manage general account queries and invoices, and oversee offloads and recording of flight figures.Monitor ULD stock levels and collaborate with GHA's on ULD control.Engage in cargo sales, including external and general telesales.Generate weekly and monthly performance reports.Prepare monthly ad hoc rate reports for approval by the Cargo Manager.Manage operational and office functions in the absence of any cargo team members.Provide support to Cathay Pacific during emergencies or accidents in the assigned role.

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  Cargolux Airlines

  • Johannesburg Area, South Africa

  • Operations

    • May 2016 - Apr 2023
    • Johannesburg Area, South Africa

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  Menzies Aviation

  • Johannesburg Area, South Africa

  • load controller

    • Feb 2008 - Apr 2016
    • Johannesburg Area, South Africa

    As a Turn Around Co-ordinator I am the eyes and ears of the operation, I liaise with Menziesoperations. Advising them of what is happening at theaircraft, to ensure on time departures and passengersafety while boarding and deboarding the aircraft.I arrange that all the flights are loaded in accordanceto the loading instruction. I make sure that all theservice providers are at the aircraft. I.e. fuelling,catering, cleaners, baggage sorters etc.Communicating with the cockpit as well as cabincrew with regards to boarding, security checks and fuel figures.As an Operations Controller I have to record allAircraft movements. As well as retrieve allinformation from sita text which is sent by each airline and aircraft that has Johannesburg as adestination. Communicate with the captainon VHF radios.

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  Mango Airlines

  • Johannesburg Area, South Africa

  • Ramp controller

    • Aug 2007 - Jan 2008
    • Johannesburg Area, South Africa

    As a Ramp Controller I am the eyes of the operation, I liase with mango operations. Advising them of what is happening at the aircraft, to ensure on time departures and passenger safety while boarding and deboarding the aircraft. I arrange that all the flights are loaded in accordance to the trim of the aircraft. I make sure that all the service providers are at the aircraft. I.e. fuelling, catering, cleaners, baggage sorters etc. Communicating with the cockpit as well as cabin crew with regard to boarding, security checks, fuel figures and information on passengers with special needs.

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  Comair Limited

  • Johannesburg Area, South Africa

  • Customer Services Agent

    • Nov 2006 - Jul 2007
    • Johannesburg Area, South Africa

    Check in of passengers. The boarding of the passengers for the departures and meeting of arrival flights.

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  1 time airlines

  • Johannesburg Area, South Africa

  • Team leader, Ramp controller.

    • Aug 2004 - Nov 2006
    • Johannesburg Area, South Africa

    Check-in passengers, boarding and meeting of flights. Control and closure of flights, loading of standby passangers. Completion of staff rostering, monitoring of sick leave and approving of annual leave.As a Ramp Controller I am the eyes of the operation, I liase with 1 time operations. Advising them of what is happening at the aircraft, to ensure on time departures and passenger safety while boarding and deboarding the aircraft. I arrange that all the flights are loaded in accordance to the trim of the aircraft. I make sure that all the service providers are at the aircraft.

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  Commuter Handling Services

  • Johannesburg Area, South Africa

  • Loadmaster, Training Officer

    • Aug 2000 - Aug 2004
    • Johannesburg Area, South Africa

    As a Loadmaster I made sure that the aircraft was loaded according to the load specifications. Loading and offloading of baggage and cargo. Completing of the load sheet. Towing of aircrafts to and from the hangers, across taxiways and runways. Communicating with air traffic control. As a Training Officer I trained all personnel that would work on the apron as a baggage handler, baggage vehicle driver, loadmaster, PAU driver and PAU assistant.