Bio
Experience
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Self Employed
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Clearwater, FL
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Retired
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Oct 2015 - Present
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Clearwater, FL
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Florida Career College
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Clearwater, FL
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Faculty Member
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Sep 2014 - Sep 2015
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Clearwater, FL
• Taught multiple technology based courses in the classroom and used Online Learning Management System (ANGEL).• Student mentor and adviser• Expert in the use of Microsoft applications.• Strong background in the integration of computer systems for business and healthcare. • Superlative skills in ...
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Galen College of Nursing
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Tampa/St. Petersburg, Florida Area
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Faculty Member
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Jan 2009 - Jul 2013
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Tampa/St. Petersburg, Florida Area
• Course Development Team member: Essential Technologies for the Nursing Professional.• Taught multiple courses in the classroom and using Online Learning Management System (ANGEL) of up to 130 students per Quarter.• Faculty trainer/mentor for Online Learning Management System• Student mentor and...
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United States
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Higher Education
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700 & Above Employee
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Assistive Technology Specialist
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Apr 2002 - Aug 2008
• Designed, created and administered the special services database for 6 years • Initiated database conversion process from Microsoft Access to SQL• Designed, created and supported customized databases for quarterly/annual reporting for other departments and programs• Provided Americans with Disabilities Act (ADA) consultation services within the organization and to other colleges and Universities• Acted as ADA representative/consultant for the accessible design of new facilities• Assisted staff and faculty with obtaining technologies for their individual needs• Provide tiered training to students with disabilities • Coordinated the technology services for students with disabilities• Consulted with Offices of Special Services for Disabilities (OSSD) staff to identify student needs and technical services• Provided training to staff and faculty in disability awareness • Assisted students with requesting technology services from Vocational Rehabilitation and other Federal, State and local service providers• Coordinated with Technical Resource Specialists providing services on each of 9 sites/campuses• Provided closed captioning services for classroom, television, and online courses• Taught creation of closed captioned audio and video media• Taught Low Vision and Blind students intermediate and advanced technology solutions for educational success• Consulted with other team members and students to Identified problem areas within course instruction that might exclude students with disabilities• Identified alternative solutions for inclusion of students seeking course work in courses not normally considered accessible. • Skilled with video capture and editing for online presentation
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Senior Technical Support Specialist
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Sep 1999 - Apr 2002
• Provided help-desk support services and responded to inquiries about hardware, software, peripherals and networking issues throughout the site. • Actively maintained and upgraded a computer support database for tracking and reporting trends on all support requests, contacts and service call outcomes. • Designed developed and maintained a comprehensive asset control database for all onsite technology. • Performed level one and two troubleshooting, diagnosis and repair on all site Macintosh and PC desktop computers, laptops, network services, printers, scanners, copiers, audiovisual equipment, digital video cameras and peripheral hardware. • Reported and forwarded warranty and extensive repair requests to level three hardware repair group when repairs or upgrades exceeded site authority. • Designed, setup and placed first mobile presentation stations for classroom use on the site. • Provided users with information on software licensing, computer utilization procedures and networking guidelines • Followed existing guidelines when installing hardware and software throughout the organization. • Develop end- user and operational documentation. Provided training on asset and facility management tools. • Designed and coordinated construction of the site technology support center, server facilities and work rooms. • Installed and updated basic and specialized software on servers and end-user computers. • Assisted student assistants, faculty and staff In design, development and maintenance of controlled computer laboratories. • Coordinated computer based testing and maintained comprehensive backups of all testing files. • Provided emergency anti-virus operations and established site policy for the reduction of virus and site network attacks. • Developed site emergency response team protocols for rapid recovery of mission critical technology.
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U.S. Department of Veterans Affairs
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Bay Pines, FL
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Work Study
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Aug 1996 - Dec 1998
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Bay Pines, FL
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US Army
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Worldwide
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Medical Operations Manager
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Feb 1974 - Feb 1996
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Worldwide
• Designed, developed and administered mission support database for tracking diverse operations throughout North and Central America. • Coordinated support operations using specialized teams to support multiple federal agency missions. • In cooperation with other teams, agencies and local team me...
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Education
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2004 - 2006University of Phoenix
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1997 - 1999University of South Florida
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