Experience

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  Capital Logistics

  • Australia

  • National Warehouse and Distribution Manager

    • Mar 2022 - Present
    • Australia

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  Tigers Limited

  • Victoria, Australia

  • General Manager

    • Jun 2021 - Nov 2021
    • Victoria, Australia

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  Hi-Trans Express Pty Ltd

  • Chelsea, Victoria, Australia

  • Operations Excellence Manager

    • Jul 2020 - Mar 2021
    • Chelsea, Victoria, Australia

    Engaging people to collaborate in the pursuit of excellence

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  Kings Transport

  • Notting Hill, VIC

  • Implementation Project Manager

    • 2018 - 2019
    • Notting Hill, VIC

    Acquired additional skills and knowledge within the areas of project management, customer service, operations management.During my position at Kings Transport, I spearheaded procedures for efficient and cost-effective final destination delivery, assembly, placement and packaging removal. I led implementation and control of last mile delivery for Amart furniture across all states in addition to goods to store and reverse logistics.A few key contributions in this tenure include: Optimised and resolved legacy system by addressing issues and inefficiencies, which resulted in strengthening revenue stream. Coordinated scheduling and execution through multi-channel communication with warehouse, stores, delivery crew, and end customer, including proactively resolving delivery delays or product returns. Enhanced customer satisfaction by providing exemplary service, including understanding customer needs, handling queries, and maintaining professional demeanour. Improved operational productivity by planning project schedule, implementing coordination strategies, and effectively utilising available resources.

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  LF Logistics

  • Jakarta, Indonesia

  • Senior Vice President - Country Head

    • 2014 - 2017
    • Jakarta, Indonesia

    Gained valuable insight into logistics, customer service, and business.As a Senior Vice President-Country Head, I maintained metrics and analysed data to assess performance and reduce inefficiencies. I delivered exceptional customer service to Fonterra, Beiersdorf, Shell, IDS Medical, Philip Morris, and Ariston.The following are highlights of the value I have brought to the company: Increased customer base with multi-city operations by managing logistics and customer service whilst focusing on quality and quantity, inventory control, delivery times, and transport costs. Oversaw logistics activities while reporting to President in Hong Kong and supervising distribution through land, sea, and air to all provinces of Indonesia and exports to Philippines, Thailand, and Brazil.  Boosted business performance by leading performance-driven teams, searching suitable vendors, and building a network of subcontractors. Improved customer experience by focusing on exceeding benchmarked levels of performance / service.

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  GAC Group

  • Bangkok City, Thailand

  • General Manager

    • 2006 - 2014
    • Bangkok City, Thailand

    Acquired additional skills and knowledge within the areas of general management, construction, warehouse and distribution, and people management.In this capacity, I informed management about merchandise movement and warehouse operations by maintaining effective collaboration, anticipating demand changes, and examining inventory flow.A few key achievements in this tenure include: Founded a green field 3PL operation from securing initial client and leading operational team through to design and construction of multiuser warehouse and network of warehouses and distribution hubs services by transportation partners nationwide and internationally. Involved in establishing a multi-user warehouse (ambient and cold store) by managing land sourcing, bank financing, building permits, contractor selection, and construction / commissioning.  Provided high-touch customer service to Mead Johnson, Danone, Sara Lee, DSM, Mitsubishi Electric, TRW, Visteon, and Dana Spicer to develop strategic relationships with clients. Coordinated daily activities of warehouse and distribution to ensure smooth execution of operations, such as managing line haul and multi-drop deliveries and strategically collaborating with contractors. Recognised by management for developing a warehousing and distribution network from scratch; servicing FMCG, Industrial Chemicals, Nutrition, and Automotive.

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  Linfox

  • Transportation, Logistics, Supply Chain and Storage
  • 700 & Above Employee

  • Operations Manager - TESCO

    • Jan 2005 - Oct 2005

    • Operations/Account manager for three transport contracts including Ambient, Fresh Foods and Express• Management of over 130 vehicles including prime movers and rigid trucks both refrigerated and ambient.• Key relationship role to move from pure transport services to include supply chain management

  • Account Manager – NZMI

    • May 2004 - Dec 2004

    • Account manager for Fourth Party Logistics contract with New Zealand Milk Indonesia in addition to the BATI role. • Utilisation of third party warehousing, transportation, customs clearance and labour hire for co packing.

  • Account Manager – BAT

    • Apr 2002 - Dec 2004

    • Designed operating structure, cost budget and performance expectations• Established a distribution network comprising 150 personnel spread over seven locations• Manage without incident a fleet of 117 vehicles distributing $500,000 of product weekly• Implemented route trade management, inventory control and accounting systems and developed additional data collection and reporting systems

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  Mayne Logistics Indonesia

  • Business Development Manager

    • Dec 2001 - Apr 2002

    • Prospecting new opportunities for 3rd party logistics services• Solution development including site surveys, boardroom workshops, operations modelling, cost budget modelling and general research• Preparation and presentation of proposed solutions to prospective clients• Drafting and finalization of service agreements and cost budgeting• Successful in securing a $6 million five year contract with British American Tobacco

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  Intrinsic Software Pty Ltd

  • Pre-sales Consultant

    • Jun 2000 - Oct 2001

    • Analysis of individual organization’s business requirements and the development of solutions to improve process flow and information collection through ERP and a range of supporting systems• Preparation and presentation of solutions to prospective clients• Majority of opportunities in the automotive industry, fashion and furniture for ERP and distribution systems• Solutions including web based vendor inventory management systems, graphical interfaces as active production documents, integration of KanBan systems into scheduling and replenishment systems, and finite capacity planning tools