Experience

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  WINAICO Solar

  • Sydney, New South Wales, Australia

  • Sales and Operations Administrator

    • Feb 2024 - Present
    • Sydney, New South Wales, Australia

    WINAICO Australia Pty Ltd established in 2012 is a subsidiary of WIN WIN Precision Technology Co., Ltd., is a global leader in the solar energy industry, specialising in high-efficiency photovoltaic panels.Key Responsibilities: Coordinate and manage sales administrative tasks. Handling the full Sales Cycle including Accounts receivable. Internal Administration tasks including Accounts Payable. Maintain and update sales and customer records. Communicate important feedback from customers internally. Support the sales team with operational tasks and price list generation. Handle and resolve customer requests and complaints. Process orders and liaise with logistics for product delivery. Assist in the preparation of regularly scheduled reports. Collaborate with the team to achieve better results. Representing WINAICO at Industry Events.

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  Mais Caminhos

  • Ipanema, Rio de Janeiro, Brazil

  • Volunteer Photographer and English Teacher

    • Jan 2023 - Nov 2023
    • Ipanema, Rio de Janeiro, Brazil

    Mais Caminhos offers educational opportunities to children from underprivileged backgrounds in Rio de Janeiro, Brazil. They offer a variety of courses in order to help the kids to develop academically. Mais Caminhos offers Intensive English courses for children and teenagers aged from 10 to 18 years of age and summer camps.Role Description•Onsite photographer.•Support English teacher.•Supervising and monitoring of the children.•Responsibilities include teaching and mentoring the children in order to help them create their own opportunities.

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  Huon IT

  • Belrose, New South Wales, Australia

  • Sales Support Coordinator

    • Nov 2021 - Jul 2022
    • Belrose, New South Wales, Australia

    Huon IT is a technical professional business with 30 years IT industry experience and supports clients through software and hardware integration, project and managed services. Huon IT is a Kyocera Group Company.In the position of Sales Support Coordinator I managed the day-to-day administrative requirements of the Sales team. Worked closely with the Account Executives and ensured that all administrative needs were met which enabled them to professionally deliver proposals, attend sales engagements and lead management. Responsibilities were as follows:•Prepared high volume complex proposals and quotations in conjunction with Account Executives.•Liaised with numerous suppliers to source IT products and services and negotiate favourable pricing.•Conducted extensive product research.•General sales support administration and database updates.•Managed the correspondence between the sales team and clients via e-mail and phone.•Updated and managed client records in Salesforce.•Provided data and generated reports for the sales team and management.•Scheduled diaries for the sale team.

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  Exclusive Networks Pacific

  • Sydney, Australia

  • Order Administrator

    • Feb 2019 - Mar 2021
    • Sydney, Australia

    Exclusive Networks is a leading provider of cybersecurity and cloud solutions in Australia offering IT services via logistics, field services and professional support services for 28 vendors including Nvidia, Fortinet, LogRhythm, McAfee, Blackberry, Barracuda and Poly.•Liaised with suppliers to place orders and assist with procurement-related queries. •Liaised with customers to receive and process orders. •Communicated order status as required internally and to customers. •Created and maintained reports and lists internally and for key vendors. •Assisted Sales, Engineering, Finance and Managerial teams with order-related queries. •Maintained accurate data in the CRM/ERP and NetSuite system.

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  Radincon X-Ray

  • Dee Why Australia

  • Service Coordinator

    • Feb 2018 - Aug 2018
    • Dee Why Australia

    RADINCON X-RAY is a leading specialist supplier of X-Ray and Ultrasound imaging equipment to Veterinary, Chiropractor and Medical markets in Australia and New Zealand. •Processed customer inquiries of a general, technical, and non-technical nature such as advising product price and availability, lead times, status of open customer orders and providing basic technical product details. •Coordinated the delivery and installation by contractors of X-Ray equipment on customers premises. •Liaised with customers and IT specialists to arrange and coordinate essential IT support for clients. •Effective handling of customer complaints, returns and quality issues. •Generated necessary documentation and co-coordinated with internal and external sales, purchasing, production and the warehouse to ensure timely delivery of customer requirements. •Arranged and processed import/export shipments, relevant documentation and liaising with freight forwarders to arrange timely national and international shipments. •Managed the logistical needs of several key customer accounts including Greencross Vets of PetBarn.

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  Project Favela

  • Rocinha, Rio De Janeiro, Brazil.

  • Volunteer

    • Aug 2017 - Oct 2017
    • Rocinha, Rio De Janeiro, Brazil.

    Volunteer teaching English to the children in the Favela of Rocinha, Rio De Janeiro.Project Favela is a small school and an international volunteer abroad program in Rio de Janerio, Brazil that provides an Early Childhood Education Program and a diverse After School STEAM Program to children from the community. Early childhood education is crucial to breaking the cycle of poverty that exists in Rocinha. Project Favela Volunteer Program in Rio de Janeiro Brazil and the Project Favela Educational Programs are located in Rocinha, the largest community (Favela, Brazilain slum) in South America. The children attending the school are between the ages of 5 and 14 years of age.Role Description•Teaching English through a curriculum covering Literacy, STEAM (science, technology, engineering, art, math), plus Geography, History, Theater and Computer Coding.•Preparing and leading classes on a daily basis.•Supervising and monitoring of the children.•Leading one hour classes for adult beginners English.•Responsibilities include teaching and mentoring the children in order to help them create their own opportunities.•Work hours were six hours a day, five days a week over a two month period. During this period I lived and worked in Rocinha.

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  Misión México

  • Tapachula, Chiapas, Mexico.

  • Volunteer

    • Feb 2016 - Aug 2016
    • Tapachula, Chiapas, Mexico.

    Misión México is situated in Tapachula, Chiapas, Mexico, and is a registered charity in Mexico. Misión México provides a loving, secure home for children of all ages who have been abused, neglected, orphaned or abandoned.Role Description•Supervisory role of 36 children between the ages of 4-18. •Work consisted of 9 hour shifts, six days a week over a six month period.•Responsibilities included supervising and monitoring the children during meal times, household chores, outings, homework and developing creative programs, educational games and activities.•Specialised skills brought to the project included teaching the children to surf and bodyboard and surf photography. You can read more about my time at Misión México here http://www.stumpyvision.com/blog/2016/9/4/surf-blog-mexico-charity and here http://www.stumpyvision.com/blog/2016/9/12/surf-blog-mexico-charity

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  Huber+Suhner

  • Unit 6/4 Skyline Place, French Forests, 2086, Sydney, Australia.

  • Bid Manager/Internal Sales Representative

    • Sep 2012 - Jul 2015
    • Unit 6/4 Skyline Place, French Forests, 2086, Sydney, Australia.

    •Offers internal sales support and coordinate bid submissions to maximize HUBER+SUHNER Australia business opportunities for three key technologies of Low Frequency, Fibre Optics and Radio Frequency within our three target markets of Transportation, Industrial and Communication•Provides proactive internal sales support to assist the sales team in identifying and winning new business opportunities and assuming leadership in coordinating/driving complex bids/tender submissions.Bid Coordinator•Responsible for implementing the costing/quotation processes ”.•Assumes leadership in coordinating and driving complex bids and tenders within budget submissions•Establishes both actual and virtual teams for bids/tenders.•Liaises with customers on the specific requirements of each tender / bid.•Co-ordinates the work of individual team members and monitors the progress throughout.•Ensures accuracy of tender according to established global costing process and customers target pricing to ensure best possible outcomes.•Establishes strong contacts within other HUBER+SUHNER group companies to support the costing and quotation process.•Liaises with various internal and third party suppliers to identify parts, establish lead times and negotiate best possible pricing.Internal Sales Representative •Assists in supporting HUBER+SUHNER internal and external sales staff with general, technical and non-technical inquiries. •Assists in screening incoming telephone calls, ensuring that incoming sales and technical inquiries are promptly dealt with or forwarded to the appropriate person.•Advises external sales team of any business opportunities and customer contacts.•A comprehensive knowledge of HUBER+SUHNER product portfolio with an emphasis on W&C and LF Harness capability.

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  Huber+Suhner

  • Switzerland
  • Appliances, Electrical, and Electronics Manufacturing
  • 700 & Above Employee

  • Internal Sales Respresentative

    • Mar 2010 - 2012

    •Responsible for processing customer inquiries of a general, technical and non-technical nature such as advising product price and availability, lead times, status of open customer orders and providing technical product details.•Answering of incoming customer phone calls and e-mails.•Preparing quotations and subsequent follow up and order processing. •Dealing with customer complaints, returns and quality issues. •Managing customer forecasts and delivery schedules. •Internally responsible for helping to manage key National customer accounts in the Railway industry (United Goninan Limited, AME Systems) and Retailers (Hayman’s, Wormald and Lawrence and Hanson).

  • Logistics Coordinator

    • Nov 2008 - Mar 2010

    •Responsible for the processing of customer orders and general sales administration.•Generating necessary documentation and co-coordinating with internal and external sales, purchasing, production and the warehouse to ensure timely delivery of customer requirements.•Processing import shipments. Calculating the landed costs of incoming shipments by product groups and receipt of goods into the SAP system.•Preparing export documentation of shipments for export markets and interacting with service providers and freight forwarders to arrange international shipments.•Managing the logistical needs of a number of key customer accounts.

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  Huber+Suhner

  • Unit 6/4 Skyline Place, French Forests, 2086, Sydney, Australia.

  • Warehouse Dispatch

    • Jan 2005 - Dec 2006
    • Unit 6/4 Skyline Place, French Forests, 2086, Sydney, Australia.

    •Receipt and processing of international shipments.•The picking and packing customer orders and entering data on computer dispatch system.•Arranging dispatch of goods and urgent courier services.•Forklift driver.

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  Northland Employment Solutions

  • Marsden Point, Northland, New Zealand.

  • Log Yard Quality Control

    • Oct 2004 - Apr 2005
    • Marsden Point, Northland, New Zealand.

    Log Yard Quality Control for Carter Holt Harvey's Laminated Veneer Lumber (LVL) plant.

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  Backdoor Surf Shop

  • 7 Worley Place, Hamilton, New Zealand.

  • Strategic Management and Marketing Consultant.

    • Aug 2001 - Dec 2001
    • 7 Worley Place, Hamilton, New Zealand.

    Unpaid internship.

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  Bodyboard Surfing New Zealand (BBSNZ)

  • New Zealand.

  • Official Website Designer and Marketer for the 2000 New Zealand National Bodyboard Titles.

    • Oct 1999 - Feb 2000
    • New Zealand.

    Volunteer Work.