Experience

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  Lift Off Distribution

  • Moldova
  • Food and Beverage Services
  • 1 - 100 Employee

  • Human Resources Assistant

    • Jan 2022 - Present

  • Office Manager

    • Aug 2018 - Dec 2021

• 

  Gopuff

  • Washington D.C. Metro Area

  • Operations Manager

    • Aug 2016 - Aug 2018
    • Washington D.C. Metro Area

    Contribute to the development and implementation of organizational strategies, policies and practices.• Answer multiple phone lines direct calls; manage and maintain office voicemail. • Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning. Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions• Responsible of inventory replenishment• Analyze customer orders, set delivery priorities and make schedule adjustments to meet timely delivery goals• Develop process improvements to achieve cost effectiveness and time saving• Review invoices and consumption reports to estimate peak delivery periods and issue work assignments

• 

  Steffan & Co., Incorporated

  • Arlington, VA

  • Front Desk Receptionist/Administrative Assistant

    • Apr 2016 - Aug 2016
    • Arlington, VA

    • Provides operational support to the Center Director.• Contributed to administrative support tasks such as proofreading transcribing handwritten information and operating calculators or computers to work with pay records invoices balance sheets or other documents. • Answer multiple phone lines direct calls; manage and maintain office voicemail. • Maintain printers (and other office equipment); send faxes and retrieve and route incoming faxes.• Provide H/R assistance to including, posting job advertisements, preparing and administering new hire paperwork, maintaining human resource records, entering information into a database and filing personnel records, providing assistance with payroll entry (assisting Office Manager with other administrative tasks as assigned).

• 

  Executive Personnel Services Inc.

  • Washington D.C. Metro Area

  • Records Management Specialist

    • Aug 2015 - Apr 2016
    • Washington D.C. Metro Area

    • Gather and organize files and records for team, as well as collaborate with Consulting Archivist and Project Manager on inventory and appraisal of records. • Develop records management and retention schedules. • Coordinate and track records processing and disposition from location to location, ensuring compliance with DC records retention guidelines and regulations.

• 

  Wyndham Vacation Ownership

  • Alexandria, Virginia

  • Guest Services Supervisor

    • Feb 2014 - Jun 2015
    • Alexandria, Virginia

    • Led daily planning for guest service operations, including coordinating check-in and check-out. • Analyzed reports and coordinated room inventory based on guest requests and brand standards. • Facilitated training and staff development with an emphasis on company policies and SOPs. • Oversaw compliance with Quality Assurance, Internal Audit, and Loss Prevention procedures. • Developed team schedule with a focus on quality service and attainment of financial targets. • Answered customer and staff questions and provided conflict resolution assistance. • Promoted in February 2014 from Guest Services Agent for exceptional commitment to service quality.

• 

  New York State Unified Court System

  • Bronx, NY

  • Supervising Court Aide

    • Nov 2010 - Sep 2013
    • Bronx, NY

    • Managed accounting and reporting for County Clerk’s Office, including Accounts Payable/Receivable. • Reconciled accounts and verified invoices and purchase orders for accuracy. • Conducted research into discrepancies and resolved issues as needed. • Served as community liaison and point of contact to address questions about court services. • Maintained electronic data management and records system. • Provided ongoing support and assistance to various departments with scheduling, research, data management, and recordkeeping, ensuring compliance of all operations with local, State, and Federal regulations

• 

  Accesso

  • Jackson, NJ

  • Supervisor

    • Jun 2008 - Nov 2010
    • Jackson, NJ

    • Directed daily operations of Flash Pass Rental Office and Guest Services. • Managed and scheduled staff, focusing on motivating team to increase revenue. • Coordinated and planned training programs. • Process hiring and termination paperwork, as well as verified timesheets for Payroll. • Collaborated with Six Flags Park Operations, cultivating partnership and relationships.

• 

  Six Flags

  • Jackson, New Jersey

  • Operations Supervisor

    • Jun 2000 - Sep 2007
    • Jackson, New Jersey

    • Oversaw team of 80, including scheduling and training of staff at all levels. • Managed guest concerns, as well as collaborated with maintenance to resolve ride shutdowns and repairs. • Conducted audits to ensure compliance with regulations and brand standards. • Organized and led maintenance and cleaning crews to ensure cleanliness of park and guest areas. • Coordinated staffing and scheduling with other supervisors to ensure optimal employee presence. • Earned recognition for performance through Service Superstar Award, Employee of the Week, and Employee of the Month, as well as through consistently positive guest feedback.