Experience

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  Education Affiliates

  • White Marsh, MD

  • Call Center Representative

    • May 2015 - Jun 2017
    • White Marsh, MD

    I handled inbound calls for Fortis College, gathering all necessary information, logging it and referring the client to the proper person within the school as well as helping out in the Outbound Dept where I made outbound calls to people who have made inquiries about furthering their education.

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  IKEA Group

  • White Marsh, MD

  • Call Center Co-Worker

    • Jun 2014 - Apr 2015
    • White Marsh, MD

    Accepted inbound calls from customers, collected necessary information and provided optionsfor acceptable solutions in a professional, courteous manner.

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  Education Affiliates

  • Baltimore, MD

  • Call Center Professional

    • Dec 2011 - May 2014
    • Baltimore, MD

    I started in the "Dead Leads" dept where I proved myself to be a good closer, then went to the Outbound dept where I made outbound calls to people who had made inquiries about furthering their education. I currently handle inbound calls for Fortis College, gathering all necessary information, logging it and referring the client to the proper person within the school.

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  Distinctive Inc

  • Sales Associate

    • Oct 2011 - Dec 2011

    Responsible for providing clients with options for choosing an electrical supplier and following through with getting them connected to their choice.

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  Holt Paper & Chemical Company

  • Baltimore, MD

  • Warehouse

    • Dec 2009 - Oct 2011
    • Baltimore, MD

    Responsible for pulling customer orders, verifying that the orders were complete and accurate and loading trucks for delivery the following day. Receiving and stocking of items as they came into the warehouse, also verifying that the incoming orders were correct and accurate.

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  A & R Foods

  • Fort Belvoir, Virginia

  • Cashier

    • Dec 2008 - Feb 2009
    • Fort Belvoir, Virginia

    Greeting, placing and filling customer orders, taking payment for orders.

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  Racetrac Convenince/Gas

  • Palm Coast, Florida

  • Sales Associate

    • Oct 2007 - Nov 2008
    • Palm Coast, Florida

    Cashier, assisted customers with purchases, stocked shelves, cleaning and any other duites as assigned

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  Stavro's Pizza House

  • Ormond Beach, Florida

  • Cashier/Driver

    • May 2006 - Aug 2007
    • Ormond Beach, Florida

    Prepped, prepared and delivered customer orders to their homes.