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Christopher Bell profile image

Christopher Bell

Student Assistant at MYM
Intro Book
Skilled customer service professional with experience in data analysis and leadership.
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Location
Oxford, Mississippi, United States, US
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Bio

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Christopher Bell is a seasoned professional with experience in customer service, technical support, and data analysis. He has worked in various roles, including Consumer Parts Specialist at GE Appliances, Technical Services Specialist at AT&T, Team Lead Manager at FedEx Ground, and Service Agent at Enterprise. Bell has also held leadership positions, such as Officer in the National Association for the Advancement of Colored People Chapter at Rust College. He has a Bachelor's degree in English Language and Literature/Letters from Rust College. Bell has demonstrated his ability to work in fast-paced environments, handle customer complaints, and analyze data to generate insights. His experience has equipped him with strong communication and problem-solving skills. As a detail-oriented and organized individual, Bell has a proven track record of meeting performance goals and achieving sales quotas. Bell is a versatile professional with a strong educational background and a passion for delivering exceptional customer service.

Experience

  • MYM
    • Memphis, Tennessee, United States
    • Student Assistant
      • Jan 2021 - Aug 2021
      • Memphis, Tennessee, United States

      •Assisted with the recruiting events, filing documents and applications, and student tours•Evaluated and analyzed existing and new data sets to generate quantitative fundamental insights or model relevant financial metrics•Provided Experiential Education regarding issues of homelessness/poverty•Performed alpha extraction of useful insights from large structured and unstructured data sets

  • GE Appliances, a Haier company
    • Mississippi, United States
    • Consumer Parts Specialist
      • Jan 2020 - Apr 2021
      • Mississippi, United States

      •Advised to customers concerns and provided a deescalating solution •Handled all online orders for parts for in-home unit appliances manufactured by GE•Secured all performance goals and sales quotas on a consistent basis•Trained and developed sales team associates in products, selling techniques and procedures

  • AT&T
    • Memphis, Tennessee, United States
    • Technical Services Specialist
      • Feb 2018 - Dec 2019
      • Memphis, Tennessee, United States

      •Monitored and responded phone and email requests for technical support •Provided computer training to clients whenever new software or hardware was introduced •Merged AT&T Systems: Opus Software, Telagance Software, and Clarify Software

  • FedEx Ground
    • United States
    • Team Lead Manager
      • Jun 2016 - Jan 2018
      • United States

      •Maintained a high level of performance which is monitored in weekly truck reporting known as KPI’s •Planned Interview applicants for District Manager•Operated weekly team meetings to go over goals and achievements of employees•Ordered, received, stocked, and managed inventory oversaw daily, weekly, and monthly audits of inventory to ensure accuracy

  • Enterprise
    • Memphis, Tennessee, United States
    • Service Agent
      • Jan 2015 - May 2016
      • Memphis, Tennessee, United States

      •Provided care and car assistance to customers to and from enterprise center•Implemented up-selling strategies for recommending accessories and complementary purchases•Advised all customer service issues in a timely and professional manner•Applied security and loss prevention training toward recognizing risks and reducing store theft

Education

  • 2016 - 2023
    Rust College
    Bachelor's degree, ENGLISH LANGUAGE AND LITERATURE/LETTERS
  • 2016 - 2023
    Rust College

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Retail”

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