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Christine Rockwood

Customer Service Representative at Emblemhealth
Intro Book
Seasoned customer service professional with 22 years of experience in call centers and travel agencies.
  • Claim this Profile
Location
Port Byron, New York, United States, US
Skills
  • Customer Service
  • Customer Satisfaction
  • Customer Insight
  • Customer Retention
  • Customer Support
  • Show all
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Bio

Generated by
Topline AI
Christine Rockwood is a seasoned customer service professional with 22 years of experience in call centers, trade shows, and travel agencies. She has a strong background in customer retention, satisfaction, and compliance, with a high school diploma from North Syracuse High School and Mohawk Career School.

Experience

  • Emblemhealth
    • Customer Service Representative

  • Emblem Health
    • Customer Service Representative
      • Jul 2002 - Present

      Verifying eligibility. claim status, problem solving in a call center.

  • Usairways
    • Telephone Reservation Agent
      • Oct 1972 - Oct 2001

      Making both leisure and business travel arrangements for customers in a call center. Attended trade shows for travel agencies.

Education

  • 1971 - 1972
    North Syracuse High School, Mohawk Career School
    High School Diploma, Airline/Representative

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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