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Christine Pook profile image

Christine Pook

Cabin Crew at Singapore Airlines
Intro Book
Marketing professional with expertise in digital media and campaign strategy.
  • Claim this Profile
Location
Singapore, SG
Languages
  • English Full professional proficiency
  • Malay Limited working proficiency
  • Chinese Professional working proficiency
  • Mandarin Native or bilingual proficiency
  • Cantonese Native or bilingual proficiency
  • Korean Elementary proficiency
Skills
  • Management
  • Social Media
  • Food
  • Sports
  • Drawing
  • Show all
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Bio

Generated by
Topline AI
Christine Pook is a seasoned marketing professional with expertise in digital media, social media, and campaign strategy. She has worked in various roles, including Account Executive, Barista, and Intern, with a strong background in communication and customer service. With proficiency in multiple languages, including English, Malay, Chinese, Mandarin, and Cantonese, Christine has honed her skills in managing teams, handling client relationships, and driving business growth.

Credentials

  • Communicating with Confidence
    LinkedIn
    Oct, 2021
    - Apr, 2026
  • How to Be Both Assertive and Likable
    LinkedIn
    Oct, 2021
    - Apr, 2026
  • Leadership Tips, Tactics and Advice
    LinkedIn
    Oct, 2021
    - Apr, 2026
  • Avoiding Burnout
    LinkedIn
    Dec, 2020
    - Apr, 2026
  • Communicating through Disagreement
    LinkedIn
    Dec, 2020
    - Apr, 2026
  • Critical Thinking for Better Judgment and Decision-Making
    LinkedIn
    Dec, 2020
    - Apr, 2026
  • Customer Service and Support During Economic Downturns
    LinkedIn
    Dec, 2020
    - Apr, 2026
  • Decision-Making in High-Stress Situations
    LinkedIn
    Dec, 2020
    - Apr, 2026
  • Developing Your Emotional Intelligence
    LinkedIn
    Dec, 2020
    - Apr, 2026
  • How to Work Smarter, Not Harder: Save Time and Money and Increase Productivity
    LinkedIn
    Dec, 2020
    - Apr, 2026
  • Innovative Customer Service Techniques
    LinkedIn
    Dec, 2020
    - Apr, 2026
  • Learn Emotional Intelligence, the Key Determiner of Success
    LinkedIn
    Dec, 2020
    - Apr, 2026
  • Learning from Failure
    LinkedIn
    Dec, 2020
    - Apr, 2026
  • Speaking Confidently and Effectively
    LinkedIn
    Dec, 2020
    - Apr, 2026
  • The Science of Compassion: Getting Started
    LinkedIn
    Dec, 2020
    - Apr, 2026
  • Body Language for Leaders
    LinkedIn
    Oct, 2020
    - Apr, 2026
  • Building Rapport with Customers
    LinkedIn
    Oct, 2020
    - Apr, 2026
  • Coaching Skills for Leaders and Managers
    LinkedIn
    Oct, 2020
    - Apr, 2026
  • Communicating with Diplomacy and Tact
    LinkedIn
    Oct, 2020
    - Apr, 2026
  • Computer and Text Neck Stretching Exercises
    LinkedIn
    Oct, 2020
    - Apr, 2026
  • Creating Positive Conversations with Challenging Customers
    LinkedIn
    Oct, 2020
    - Apr, 2026
  • Improving Your Listening Skills
    LinkedIn
    Oct, 2020
    - Apr, 2026
  • Interpersonal Communication
    LinkedIn
    Oct, 2020
    - Apr, 2026
  • Learning Personal Branding
    LinkedIn
    Oct, 2020
    - Apr, 2026
  • Time Management Fundamentals
    LinkedIn
    Oct, 2020
    - Apr, 2026
  • Working with Upset Customers
    LinkedIn
    Oct, 2020
    - Apr, 2026
  • Wellbeing and Resilience at Work
    FutureLearn
    Aug, 2020
    - Apr, 2026
  • First Step Korean
    Coursera
    May, 2020
    - Apr, 2026

Experience

  • Singapore Airlines
    • Singapore
    • Cabin Crew
      • Apr 2018 - Present
      • Singapore

      - Maintain the standard of safety and inflight service delivery onboard all SQ flights,- Handle a wide variety of situations while in continuous contact with passengers,- Work independently in the cabin without supervision,- Ensure the safety and comfort of all the passengers,- Provide leadership in response to a variety of emergency and non-emergency situations,- Work in a variety of climates and locations on variable shifts,- Comply to other instruction and duties as assigned.

  • Havas
    • Kuala Lumpur, Malaysia
    • Account Executive
      • Apr 2016 - Apr 2018
      • Kuala Lumpur, Malaysia

      - Meeting and liaising with clients to discuss their advertising requirements.- Presenting campaign ideas and costings to clients.- Briefing and working with the creative team to devise advertising campaign that meet client's marketing objectives and budget.- Negotiating with clients, solving any problems and making sure deadlines are met.- Monitoring and reporting on campaign's progress.- Working hand in hand with client at all stages of the advertising campaign.Key Accounts:Unilever Malaysia: Fair & Lovely, Unilever Food Solutions, Breeze, Comfort, Sunlight, Cif, Persil, Lux Hair, Dove HairUnilever Singapore: Dove, Lifebuoy, Knorr, LiptonF&N Singapore: 100Plus, F&N CorporateDanone Malaysia: DugroURC Snack Malaysia: NIPSHeineken Corporate Malaysia: Drink Sensibly

  • Starbucks Asia Pacific
    • Kampar, Perak, Malaysia
    • Barista
      • Jan 2015 - Dec 2015
      • Kampar, Perak, Malaysia

      - Delivering impeccable hospitality to customers and fellow teammates,- Working in a team to ‘dial in’ and serve a selection of coffees in a variety of different brewing methods,- Preparing and serving sweet and savory food, includes assembly, delivery and clearing,- Updating myself with current coffee and food offerings through tastings, cuppings and information provided by company,- Ensuring quality, uphold company standards,- Supporting team to keep the cafe running smoothly and successfully, includes cashiering, washing dishes, clearing dishes, sweeping, dusting, mopping, cleaning and organizing condiment station, and taking out trash,- Balancing the cash register and generating sale reports for credit and debit sales end of the day,

  • Immerse Communications Sdn Bhd
    • Petaling Jaya, Selangor, Malaysia
    • Intern
      • May 2015 - Oct 2015
      • Petaling Jaya, Selangor, Malaysia

      My role was to assist the Account Manager, handle minor campaigns and manage client's social media platforms. Besides, I have experience in:- briefing,- assisting with the formulation of marketing strategies,- brainstorming, - pitch presentation, - producing social media reports by using social analytic tools,- managing administrative and campaign work,- monitoring the effectiveness of campaigns as well as the creative production,- maintaining ongoing client relationship.

  • TCC Solutions Pte Ltd
    • Singapore
    • Assistant Operations Executive
      • Jun 2012 - Jan 2013
      • Singapore

      My role was to source and deploy trained part-time service associates to clients who are having manpower constraint in their retail/F&B stores. My job scope involves:- provides training F&B skills,- arrange shifts and schedules,- ensure good quality of F&B service skills,- maintain ongoing client and staff relationships.

Education

  • 2013 - 2016
    Universiti Tunku Abdul Rahman
    Bachelor of Communication (Hons), Advertising
  • 2006 - 2009
    SMK Methodist (ACS) Seremban
    SPM

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Airlines and Aviation”

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